Sara Devi Email & Phone Number

Narre Warren, Victoria, Australia

Installing and configuring computer hardware, software, systems, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new users, Repairing and replacing equipment as necessaryTesting new technology, Possibly training junior staff,Cloud and Cyber security L1 support.Supporting Windows, SCCM, Active directory and network(LAN,WAN) issues.

ICT L1/L2 support .• Supporting all IT issues and queries in a timely and professional manner• Installing and configuring computer hardware, software, systems, networks, printers, and scanners• Monitoring and maintaining computer systems and networks, responding in a timely manner to service issues and requests• Resolve issues and tickets logged through helpdesk systems.• Providing technical support across the company (this may be in person or over the phone)• VPN configuration, Surface pro configs, setting up accounts for new users• Partner with external IT consultants involved in various projects, KYC and Admin tasks for all the client data, vendor support & escalation management for L2/L3 related issues.

Melbourne, Australia

Sydney, Australia

Data Entry /Administration Assistant (Volunteer).Key Responsibilities• Prepared source data for computer entry by compiling and sorting information• Maintained data entry requirements by following data program techniques and procedures and checking children check and police check data base• Developed and maintained filing system, updated office policies and procedures • Maintained contact lists,printing and updating Excel Spreadsheets

India

Christian NGOKey Resposibilities:• Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and in support of effective business operations• Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres• Maintained dictations and transcription records, medical procedures• Verified the data of the patient and the transcription• Edited the records and files

India

• Performed tasks of interpreting and transcribing dictation by physicians and other health-care professionals on therapeutic clinical course,and diagnosis• Documented patient care and facilitate delivery of quality healthcare services• Handled task of maintaining references for medical terminology and procedures• Edited,revised and clarified inaccuracies without altering the actual meaning of the medical dictation• Maintained dictations and transcription records, medical procedures• Verified the data of the patient and the transcription• Edited the records and files

India

Key Resposibilities:• Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and in support of effective business operations• Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres• Maintained dictations and transcription records, medical procedures• Verified the data of the patient and the transcription• Edited the records and files

Key Resposibilities: • Effectively maintained and monitored the data and assist management systems• Photo coping ,filing ,scanning and other administrative duties as and when required• Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and in support of effective business operations• Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres

Education record

Post Graduate Studies, Bio Chemistry, First

Activities and Societies: BIO Chemistryhttp://www.nagarjunauniversity.ac.in/

Bachelors Of Science, Biology, First