Sara Donaldson Email & Phone Number

United States

Spearhead collaborative and creative teams to achieve outstanding results for client and brand goals. Build lasting relationships, serve as the primary client contact, addressing concerns proactively, and creating effective solutions.• Exhibits outstanding time management skills by adeptly managing multiple projects and deadlines while maintaining meticulous attention to detail, consistently delivering projects on time with high-quality results.• Monitors and reports budget usage; provides regular updates to clients and internal stakeholders.• Collaborates with cross-functional teams to define brand voice and ensures consistent messaging across all marketing channels.• Leads the development of POS materials, digital ads, email campaigns, and social media content while enhancing brand recognition and boosting customer engagement.• Leverage Google Analytics to monitor website traffic sources, analyze navigation patterns, and gauge user engagement duration per page.• Conduct in-depth analysis of state regulations and regional market trends to determine optimal product offerings for market penetration.• Facilitated rapid market entry for a client within 90 days, resulting in a 5% market share in state dispensaries within 4 months of launch.

Milwaukie, Oregon, United States

Career Path:Jan 2019 to Mar 2020 Director of Account ManagementMay 2018 to Jan 2019 Account ManagerOversaw daily and weekly check-ins for the Account Management team. Managed client onboarding, project scheduling, and cross-functional team coordination. Delegated client management to Account Managers. Assisted the C-Suite with tasks such as information gathering, forecasting, and budget allocation.• Instrumental in executing a $160 million company acquisition by contributing to due diligence, integration planning, and strategic analysis, resulting in seamless integration and value creation.• Successfully built and led a high-performing Account Management team of 5, displaying exceptional leadership, communication, and team-building skills.• As Accounts Manager, streamlined processes from research to distribution, including packaging ideation, ingredient selection, legal review and submissions, testing, production, and distribution, leading to a 70% reduction in client pain points.• Introduced scheduling and employee hour tracking systems, leading to a 15% increase in revenue.

Lake Oswego, Or

Handled all customer calls and inquiries promptly and with a friendly disposition to create a 100% satisfaction rate. Managed accounts payable including initial invoicing, monthly retainers, and new acquisitions.• Scheduled and coordinated daily installations, travel, appointments, and tasks for 6 people.• Supported the owner on many projects and tasks; controlled all proposals, billing, accounts receivable, and customer projects.• Managed and oversaw the Owner's calendar, addressing any issues or confirmations as needed.

South Norwalk, Ct

Career Path:Apr 2013 – Sep 2016 Senior Account ExecutiveOct 2011 - Apr 2013 Account ExecutiveOct 2010 – Oct 2011 Project ManagerOversaw client relationships, coordinated ad placements, and participated in strategic meetings to plan future schedules. Researched and presented new advertising channels and contributed to brand building by crafting tone and messaging strategies.• Managed agency's top 2 grossing clients, responsible for 60% of revenue.• Worked with clients in various sectors like consumer-packaged goods, business-to-business, automotive, and controlled substances.