Sara Dunn Email and Phone Number

- Collaborate with Business Partners in the Corporate Services function (650 employees) on a variety of complex HR matters, including HR strategy, talent management, organizational development, and workforce planning.- Consult with senior-level leaders, providing tools, knowledge, and counsel needed to drive business objectives; recommend and implement client-specific strategies and programs to support business goals.- Collaborate with HR Partners to design and deliver AOL enterprise and business-specific HR products and programs.- Execute talent management initiatives to ensure retention and optimization of critical talent, succession planning, and development planning.- Serve as Senior HR investigator, performing all domestic employee relations and business conduct investigations for issues at the vice-president level and above. Determine conclusions and recommend lawful solutions that balance business priorities and legal requirements.- Developed and lead the HR Community Service initiative, wherein the HR organization ‘adopted’ a local elementary school and provides various volunteer support throughout the year, including grounds maintenance, tutoring, and intramural sports.- Awarded the ‘Chairman’s Integrity Award’ for outstanding ethics and integrity.- Serve as HR subject matter expert and advisor on various sensitive company initiatives, including reorganizations, reductions-in-force, and due diligence for sales and acquisitions.

- Built a newly formed “HR Advisory Services” team as a component of a division-wide HR Transformation. This team of generalists provided HR advisory services to all managers and employees for moderately to highly complex employee relations and HR matters; also delivered enterprise and business-specific HR programs.- Developed mission, vision, objectives, performance standards, operating processes, service level agreements, and metrics to ensure high-quality, consistent service delivery. - Served as decision point for customer service matters requiring senior level support or intervention.

- Progressed from HR Manager to Senior HR Manager to HR Director- Provided HR services to employees, managers, and executives in various business divisions, including Technology, Call Center Operations, Marketing, Legal, Finance, HR, and Communications, ranging in size from 150 to 2,000 employees.- Key participant in an HR transformation project, creating an operating model focused on efficiently executing core HR services via self-service platforms and centralized generalist support to allow more focus on strategic services.- Comprehensive application of expertise in a wide range of areas, including Talent Management, Survey Analysis and Action Planning, Compensation reviews, performance management, employee relations, team building, executive coaching and organizational design.- Served as the Standards of Business Conduct Advisor for the HR organization, a trusted confidante and liaison for employees' ethics concerns.

- Provided HR counsel and service to a refinery client base of 1100 line managers, professionals, and represented employees, as well as a specialty products plant of 160 employees and a marketing department of 40 professionals. Responsible for performance management, organizational development, affirmative action, recruitment and staffing, and labor relations.- Supported the labor relations strategy through partnership with line managers in grievance administration and resolution, arbitration research, and front-line supervisor coaching.- Collaborated with line management to develop and implement strategic people processes and tactics that supported the business drivers.- Key advisor to the Refinery Inclusion & Diversity team; mentored several I&D team members to increase their personal effectiveness as change agents; consulted with team leader to develop programs and improve team dynamics.

- Liaison for all HR administrative, policy, and systems issues among Philadelphia-area stores and divisional contacts. Audited stores’ compliance to HR administrative policies and procedures.- Supervised hiring and training processes conducted throughout the region, and monitored the operation of store employment offices.

- Responsible for recruitment, performance management, employee relations, and training and development functions for retail branch stores with average base staff of 350 exempt and non-exempt employees.- Selected as a Regional Mentor to peer Associate HR Managers.- Participated in a multi-site initiative to communicate the Macy’s/Federated merger and reorganization to store associates. Facilitated employee discussion groups and culture orientations at multiple locations.