Sara Eckert Email & Phone Number

Kansas City, MO, US

Kansas City, MO, US

Kansas City, MO, US

Kearney, Missouri, US

Mooresville, NC, US

• Worked with customers and their specific needs in order to pair the best products and serviceofferings in support of their project.
• Ensured displayed merchandise reflects standards of showroom readiness, operated as intendedduring demonstrations, and accurately mirrored the manufacturers' current product offering.
• Served as an expert, explaining the specifications and features of a product or service to existingor potential customers, with the goal of closing a sale.
• Provided exceptional consultative services to customers and confirmed their needs were metbefore leaving the store. Also responsible for executing orders and projects in the department andneighboring departments.

Mooresville, NC, US

• Provides supervision, coaching, and support to multiple front-end associates.
• Removes barriers, addresses inefficiencies, and enables staff to delight customers.
• Responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store.
• Conducts daily, weekly, monthly, quarterly, and annual coaching and training sessions.
• Follow up on daily tasks, delegated tasks, and managed performance.
• Plans, schedules, monitors, and successfully implement non-selling operations in the front end of the store, facilitating the stores' ability to provide a superior customer shopping experience.

• Design logos, branding, brochures, invitations, and build websites for clients.
• Scheduled meetings with clients to discuss project progress and review samples.
• Introduced proposals and contracts for different design projects.
• Collaborated with clients to create visions, conceive designs, and consistently meet deadlines and requirements.
• Revitalized and designed content for email marketing campaigns using design and copywritingtactics.
• Oversaw social media by creating editorial calendars, client playbooks, monthly socialmeasurement insights, and creative briefs.

• Revitalized and designed a new and interactive website, including a mobile version with acustomer portal.
• Responsible for overseeing and starting all social media by creating editorial calendars, monthlysocial measurement insights, and creative briefs.
• Identified new service and sales opportunities and reported them to the owner.
• Upheld company customer service standards with every customer interaction.
• Oversaw customer satisfaction from beginning to end of service length.
• Handled a consistently high volume of incoming customer service calls and emails.

• Planned digital marketing campaigns, including web, SEO/sem, email, social media and displayadvertising. Maintained social media presence across all digital channels.
• Measured and reported on the performance of all digital marketing campaigns.
• Identified trends and insights, and optimized spending and performance based on insight given.
• Utilized strong analytical ability to evaluate end-to-end customer experience across multiplechannels and customer touch points.

Fort Worth, Texas, US

• Created newsletter layouts using esthetic design concepts and copy as well as assembling andmarking final layout to ensure the file was ready for the printer.
• Successfully translated subject matter into a concrete design for newsletters, promotionalmaterials, email marketing, and social media.
• Analyzed engagement by using Social Media analytics to track the success of campaigns and content.
• Fostered continuous advertising loyalty by providing high-quality customer service over thephone and in person.
• Facilitated and monitored event planning timelines and ensured completion within agreed-upondeadlines.
• Maintained the website by updating content, implementing new technology, and monitoringperformance. Redesigned the website for the country club for use in a proposed rebrandinginitiative.

Fort Worth, Texas, US

- Composed new design themes for marketing and collateral materials.- Collaborated with creative team to design and produce computer – generated artwork for marketingpromotional materials.- Assisted in managing company Facebook, Pinterest, Instagram, Google +, and other Social Mediaaccounts.- Implemented both newsletter and catalog designs and layouts.

- Assisted management by preparing financial statements, reports, memos, and various other documents.- Answered phones, routed calls to the correct person, and took messages.- Used various software including but not limited to, word processing, spreadsheets, databases, andpresentation software.- Generated travel arrangements for executives.- Spearheaded.

Bachelor Of Arts (B.A.), Advertising Design

Education record

Education record