Sara Eisner Email & Phone Number

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncturemethods.Collected blood samples using vacutainer tubes, tourniquets, syringes, butterflyneedles, and straight needles.Labeled transfer tubes and followed exact directions for handling and storingspecimens for transport.Protected patients by following infection control, sharps disposal, andbiohazardous waste disposal procedures.Centrifuged blood samples as outlined in clinical protocols.

Examined claims forms and other records to determine insurance coverage.Reviewed police reports, medical treatment records, and physical property damageto determine theextent of liability.Prepared summaries of damage, payments, and policy coverage.Researched and analyzed policy contracts to verify proper payment of claims.Conducted comprehensive interviews of witnesses and claimants to gather factsand information.Negotiated with policyholders and claimants to reach mutually satisfactoryresolutions.Directed claims negotiations within the allowable limit of $5,000 and supportedsuccessful litigations for advanced issues

Savannah, Georgia, United States

Delivered exceptional customer service to policyholders by communicatingimportant information and patiently listening to issues.Identified insurance coverage limitations with thorough examinations of claimsdocumentation and related records.Conducted day-to-day administrative tasks to maintain information files andprocess paperwork.Determined liability outlined in coverage and assessed documentation such frompolice and third parties to understand damages incurred.

Chesapeake, Virginia, United States

Mentored new hires, resulting in stronger staff development and increasedproductivity.Prepared and presented supplementary learning material to support structuredlessons.Read over insurance policies to ascertain levels of coverage and determine whetherclaims would receive approvals or denials.Coached team members in techniques necessary to complete job tasks.Worked on different claim types to provide optimal coverage and meet department-wide goals.

Virginia Beach, Virginia, United States

Updated claims system to track claim status and provide relevant information toother departments.Processed and recorded new claims.Actively listened to customers, handled concerns quickly and escalated majorissues to supervisor.Promoted superior experience by addressing customer concerns, demonstratingempathy, and resolving simple claims swiftly.