• Putting export strategy from scratch in place and starts operations with EGP 25M growth in the 1st year.• Designing organization structure, and define expected org expansion for 5 years. • Develop and document the internal processes (O2C, P2P, R2R) complying with national and international standard.• Introduced the budgeting and rolling forecast system activities.

• Led the End to End Process Project team of 3 members that were responsible to prepare all the relevant processes to finance activities for the cement, aggregates, ready mix, paper manufacturing and recycling services segments.• Succeeded to achieve a full liaison between the internal control team and the rest of finance team process owner while covering the minimum control standards of LafargeHolcim. • Manage all project activities (define project scope, design project charter… Show more • Led the End to End Process Project team of 3 members that were responsible to prepare all the relevant processes to finance activities for the cement, aggregates, ready mix, paper manufacturing and recycling services segments.• Succeeded to achieve a full liaison between the internal control team and the rest of finance team process owner while covering the minimum control standards of LafargeHolcim. • Manage all project activities (define project scope, design project charter and organization, hire / assign staff, follow-up progress ,solve pop-up issues with relevant stakeholders, define KPI`s and report project progress) • Introduced an full design for various processes for new business cases in the area of fixed assets, parables, receivables, master data and taxes. Show less

• Managed the execution of the divestment plan of the quarries business segment. • Engaged with the internal legal, procurement, external advisers and external valuation consultant.• Participated in potential buyers negotiation process and criterion setting to identify the final buyers short list.• Led the physical count of fixed assets with a total value of EGP 80 M+ in addition to managing the inter company and third parties asset transfer.• Maintained a full… Show more • Managed the execution of the divestment plan of the quarries business segment. • Engaged with the internal legal, procurement, external advisers and external valuation consultant.• Participated in potential buyers negotiation process and criterion setting to identify the final buyers short list.• Led the physical count of fixed assets with a total value of EGP 80 M+ in addition to managing the inter company and third parties asset transfer.• Maintained a full degree of compliance with regards to legal and internal controls requirements. Show less

• Supported AR Team / MD Team in solving out bottle-necks for the purpose of introducing a smoother day-to-day operation • Investigated special business cases and technical solutions. • Identified the necessary enhancement on the current process and assured an appropriate testing and implementation.

• Led the project of executing the business transformation program that is aiming to unify the business processes in Algeria in alignment with the group standards. • Held training workshops for the Algerian sales team of 20+ members on the group’s sales tool “salesforce.com”.

• Executed LH Business Transformation Program to integrate business processes in Morocco with other MEA Region (12 countries) via applying a unified operating system on SAP.• Managed the team responsible for applying the commercial module in Morocco with standardized business processes on a single IT platform across all business segments of cement, aggregates, ready mix and retail services.

• Manage 30+ employees in different customer services areas (sales support / sales analysis / sales administration / dispatch). • Managed EGP 2M+ budget expenses plan for the upcoming year with ensuring maximum utilization for commercial expenditure with monitoring deviation and/or report savings. • In alignment with sales strategy, introduced new set of services to customers with full arrangement various internal and external stakeholders.• Monitor the performance… Show more • Manage 30+ employees in different customer services areas (sales support / sales analysis / sales administration / dispatch). • Managed EGP 2M+ budget expenses plan for the upcoming year with ensuring maximum utilization for commercial expenditure with monitoring deviation and/or report savings. • In alignment with sales strategy, introduced new set of services to customers with full arrangement various internal and external stakeholders.• Monitor the performance results of the in-place services either by system report or by surveying customers, and negotiating analyzed results with sales regional managers as well as commercial director • Managed different customers events, as well as arranging for all customers giveaways preparations. • Managed the call center activities including the customers inquiries, customer surveys and complaint management. • Optimized the commercial and logistics process through implementing S&OPs that led to significant savings. Show less

• Led the sales support function for 2,000+ cement customers with 16,000+ monthly transactions.• Overview and follow-up sales plan implementation with different parties to ensure smooth work flow and target volumes achievement. • Managed export operations in Libya, Kuwait and Sudan including contract finalization / payment guarantees. • Enhanced the customer's complaining system and succeeded to reduce the complains time interval via ensuring an efficient call center… Show more • Led the sales support function for 2,000+ cement customers with 16,000+ monthly transactions.• Overview and follow-up sales plan implementation with different parties to ensure smooth work flow and target volumes achievement. • Managed export operations in Libya, Kuwait and Sudan including contract finalization / payment guarantees. • Enhanced the customer's complaining system and succeeded to reduce the complains time interval via ensuring an efficient call center performance with a clear KPIs. • Monitored the overall dispatch cycle performance through the OTIFIC (On-Time / In-Full / Invoiced Correctly) with deep root cause analysis to take the necessary actions. Show less

Worked voluntarily as an export manager within a subsidy program offered by UNIDO to the Egyptian Ministry of Trade and Industry for the purpose of supporting Egyptian farmers in quality control, applying ISO and promoting agricultural products in international markets.Was responsible for a defined consortium (of 3 companies) to include all activities needed to support export operations including website creation, attend all B2B meetings, present the consortium in the international fairs… Show more Worked voluntarily as an export manager within a subsidy program offered by UNIDO to the Egyptian Ministry of Trade and Industry for the purpose of supporting Egyptian farmers in quality control, applying ISO and promoting agricultural products in international markets.Was responsible for a defined consortium (of 3 companies) to include all activities needed to support export operations including website creation, attend all B2B meetings, present the consortium in the international fairs such as Food Africa – Cairo and Gulf-Food Expo – Dubai. Show less

• Managed the export team of 4 team members that is responsible or the car spare parts exportation.• Led the negotiation process for the new agreements and succeeded to significantly increase the transactions' profitability. • Presented Al Kharafy Group in the international fairs in Europe and North Africa.

• Managed 2 exports specialists.• Succeeded to mitigate the annual sales plans with timely highlight for plan deviations.• Executed the implementation of 100+customer's transactions per year.

• Communicated with foreign customers in France, Germany, UK, Syria, KSA, Kenya and South Africa for the purpose of providing technical and administrative support for exporting car spare parts.• Keep uniform upgrading records for 400+ customer's data base.• Executed export documents relevant to LCs and LGs, in addition to dealing with forwarding agents and shipping lines for export operations• Participated in arranging international fairs in France and Germany.