-Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining report.-Screen, shortlist, schedule and interview the suitable caliber for every position-Determines applicant requirements by studying job description and job qualifications.-Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.-Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.-Arranges management interviews by coordinating schedules.-Evaluate applicants by discussing job requirements.-Establishes recruiting requirements by studying organization plans and objectivesmeeting with managers to discuss needs.

- Design and implement overall recruiting strategy- Develop and update job descriptions and job specifications- Source and recruit candidates by using databases, social media etc- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule- Arrange interviews time schedules, Follow up with the selected candidates during & after hiring procedures - Schedules & coordinates training location , date & time.- Manage and follow with recruiters

-Resolve customer complaints via phone, email,or social media.-Use telephones to reach out to customers and verify account information.-Greet customers warmly and ascertain problem or reason for calling.-Cancel or upgrade accounts.-Assist with placement of orders, refunds, or exchanges.-Advise on company information.-Take payment information and other pertinent information such as addresses and phone numbers.Place or cancel orders.-Answer questions about warranties or terms of sale.-Act as the company gatekeeper.-Suggest solutions when a product malfunctions.-Handle product recalls.-Attempt to persuade customer to reconsider cancellation.Inform customer of deals and promotions.-Sell products and services.-Utilize computer technology to handle high call volumes.-Work with customer service manager to ensure proper customer service is being delivered.-Close out or open call records.-Compile reports on overall customer satisfaction.Read from scripts.