Executive Administrative Support:Provides comprehensive support to the Executive Chair, including calendar management, task coordination, and meeting scheduling. Ensures the Chair remains aligned with key responsibilities through weekly meetings and action tracking. Continues to support our former CEO, now Partner Productivity Manager, adapting to his new role requirements.Partners closely with the COO, supporting the Finance and Administration Department by tracking and… Show more Executive Administrative Support:Provides comprehensive support to the Executive Chair, including calendar management, task coordination, and meeting scheduling. Ensures the Chair remains aligned with key responsibilities through weekly meetings and action tracking. Continues to support our former CEO, now Partner Productivity Manager, adapting to his new role requirements.Partners closely with the COO, supporting the Finance and Administration Department by tracking and coordinating departmental actions, enhancing team alignment.Project Coordination & Event Management:Coordinates strategic company planning, leadership events, and travel logistics. Manages the grant application process by compiling necessary details and liaising with the Executive Chair.Finance & Accounts:Handles invoicing, accounts receivable and payable, monitors expenses, and provides budget insights for sales events and travel expenditures.Engagement & Outreach:Organizes conferences and speaking engagements for the Productivity Manager, manages the company events calendar, and supports team events and social committee activities.Additional Responsibilities:Oversees corporate travel and policy adherence, manages office supplies and company swag, coordinates gifts and donations.Executive Chair Support:Serves as the primary support for the Executive Chair, managing both personal and professional needs, ensuring top-level administrative excellence. Show less

Managed the company's accounting and administrative operations, creating a more organized and efficient system. Addressed existing process inefficiencies and significantly improved customer communication.Key Achievements & Responsibilities:•Streamlined office operations and provided guidance to the sales team, ensuring efficient daily functions•Managed accounts payable and receivable, ensuring accuracy and timeliness•Addressed all queries related to account transactions… Show more Managed the company's accounting and administrative operations, creating a more organized and efficient system. Addressed existing process inefficiencies and significantly improved customer communication.Key Achievements & Responsibilities:•Streamlined office operations and provided guidance to the sales team, ensuring efficient daily functions•Managed accounts payable and receivable, ensuring accuracy and timeliness•Addressed all queries related to account transactions via phone and email•Reconciled daily earnings, performed weekly and monthly financial reconciliations, and ensured punctual month-end closures•Proactively identified and resolved discrepancies in financial transactions•Investigating and resolving all irregular and unusual transactions•Monitoring payments and expenditure•Delivered regular management reports and assisted accountants with year-end preparations•Administered bi-weekly payroll processing and handled HR-related matters effectively Show less

Assisted the President, ensuring efficient coordination of professional tasks and activities.• Acted as the main administrative support for the President• Managed calendar appointments, ensuring an organized daily schedule• Oversaw meeting logistics: scheduling, rescheduling, and cancellations• Organized comprehensive travel itineraries, from flights to accommodations• Handled accounts payable and receivable duties• Monitored and documented departmental expenses•… Show more Assisted the President, ensuring efficient coordination of professional tasks and activities.• Acted as the main administrative support for the President• Managed calendar appointments, ensuring an organized daily schedule• Oversaw meeting logistics: scheduling, rescheduling, and cancellations• Organized comprehensive travel itineraries, from flights to accommodations• Handled accounts payable and receivable duties• Monitored and documented departmental expenses• Compiled monthly account summaries• Regularly reviewed and reminded the President of pending tasks and actions to ensure timely completion Show less

Took on a crucial role at a prestigious, award-winning 4-star hotel, swiftly transforming its front office operations. Received commendation from the Managing Directors for exemplary leadership and marked improvement. Demonstrated expertise in leading the team and project coordinating diverse event management.Key Achievements & Responsibilities:• Revitalized the Reception Team, streamlining processes and boosting morale• Managed all front office functions, emphasizing… Show more Took on a crucial role at a prestigious, award-winning 4-star hotel, swiftly transforming its front office operations. Received commendation from the Managing Directors for exemplary leadership and marked improvement. Demonstrated expertise in leading the team and project coordinating diverse event management.Key Achievements & Responsibilities:• Revitalized the Reception Team, streamlining processes and boosting morale• Managed all front office functions, emphasizing optimal staffing and an unparalleled guest experience• Launched in-depth training sessions for the reception and reservations teams• Hosted monthly front office meetings to foster communication and address timely concerns• Proactively identified and addressed potential guest issues, ensuring flawless service• Introduced new administrative systems to enhance operational efficiency• Coordinated with the company director, restaurant manager, and head chef to plan and execute diverse hotel events, including conferences and weddings, for up to 200 guests Show less

Stepped into a challenging role at a renowned hotel/resort known for its frequent events and bustling activity. Managed the front office and reservations team, addressing and overcoming staffing and performance challenges.Key Achievements & Responsibilities:• Successfully revitalized the Reception Team by recruiting and training dedicated team members• Championed the integration of a new computerized billing system, streamlining operations• Proficiently addressed all… Show more Stepped into a challenging role at a renowned hotel/resort known for its frequent events and bustling activity. Managed the front office and reservations team, addressing and overcoming staffing and performance challenges.Key Achievements & Responsibilities:• Successfully revitalized the Reception Team by recruiting and training dedicated team members• Championed the integration of a new computerized billing system, streamlining operations• Proficiently addressed all correspondence, complaints, and queries with a professional demeanor• Conducted tailored training sessions for new staff, focusing on guest greetings and effective up-selling techniques• Strategically managed team schedules, ensuring consistent and adequate staffing at the front office• Played a pivotal role in enhancing hotel revenue through diligent room inventory management and up-selling strategies•Developed and implemented new administrative systems to improve operational efficiency Show less