• Outstanding Customer Service priority• Build a teamwork environment• Meet or exceed sales and new account goals• Familiar with product information understanding features and benefits of the product• Commitment to build customer relationships and loyalty through personal interaction and maintenance of a client file• Demonstrate knowledge of store products and services and use this knowledge to build sales

Assist the Store Sales Leader (SSL) with all aspects of an individual store including coaching of the staff. Also, work with the SSL to enhance sales opportunities by providing efficient and exceptional customer service• Assists the Store Sales Leader in sales generation, operations, merchandising and human resources management • Trains sales associates in all areas of business• Ensures customer service standards are met • Assists with company merchandising presentation directives • Continuously networks to recruit quality associates • Communicate company policies and procedures to associates

Leaded a dynamic, customer service oriented team, creating a “best in mall” shopping experience for all Cache customers. • Achieved store sales goals.• Compliance on all store operations procedures, including payroll and shrink reduction.• Achieved personal sales goals.Aid with recruiting and hiring a diverse, customer service oriented sales team. • Trained, coached and developed sales associates in providing a “Best-In-Mall” shopping experience and drived overall sales results. • Helped train entire staff on operational excellence in order to maintain an organized and orderly work environment. • Managed payroll through effective scheduling both to the needs of the business, and to deter shrink. • Consistently executed company merchandise directives including floor-sets, window directives and POS updates. • Maintained a clean, neat and orderly store, both in front and back of house.