Sara (Giedgowd) Milligan Email and Phone Number
Salt Lake City, UT, US
Sara (Giedgowd) Milligan's Location
Salt Lake City Metropolitan Area, United States, United States
Sara (Giedgowd) Milligan's Contact Details
Sara (Giedgowd) Milligan work email
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Sara (Giedgowd) Milligan personal email
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About Sara (Giedgowd) Milligan
General manager and product leader who is passionate about building high-trust teams to deliver exceptional products and revenue/margin growth at scale. Recognized for my authentic, transparent leadership, P&L management experience, bar-raising mentality, and willingness to make hard decisions.
Sara (Giedgowd) Milligan's Current Company Details
Peterson Partners
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Operating Partner
Salt Lake City, UT, US
- Website:
- petersonpartners.com
- Employees:
- 54
Sara (Giedgowd) Milligan Work Experience Details
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Operating PartnerPeterson PartnersSalt Lake City, Ut, Us
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Operator In ResidencePeterson Partners 2023 - PresentSalt Lake City, Utah, Us
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Head Of Value Added Products & ServicesAppfolio, Inc. 2021 - 2023Santa Barbara, California, UsLead a team of 4 Senior Directors and 100+ employees spanning Product and Operations to deliver AppFolio’s 10+ Value-Added Products/Services to customers. Responsible for $XXXmm revenue and $XXmm margin P&L, product and business strategy, execution, and risk mitigation.Key Accomplishments:- Revived worst performing product into a growing, profitable business. Improved customer SLA by 80% and reduced customer churn by 2/3 in 18 months. Decreased employee attrition from 200% in 2019 to 25% in 2021 and beyond. Upleveled senior leadership while revamping operations and product strategy- Exceeded budgeted profit targets each year by accelerating product AB testing, shutting down two low- growth, low-margin products, and increasing efficiency of operations teams- Fastest growing product contributed 30% of AppFolio’s total incremental margin in 2021, up from 12% in 2020, by improving conversion rate by 50% for in-product buyflows and increasing customer awareness by 20%- Built A-player, high-performing leadership team through external hiring and promoting internal rockstars -
Senior Director, Product | Resident ServicesAppfolio, Inc. 2020 - 2021Santa Barbara, California, UsLed a team of 3 Directors and 100+ employees across 3 US offices to deliver our insurance, utility, and maintenance product/service offerings to AppFolio customers. Responsible for $XXmm revenue and $XXmm margin P&L.
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Director, Product | Commercial Real Estate MarketAppfolio, Inc. 2019 - 2020Santa Barbara, California, UsLed evaluation of new market opportunity alongside CEO and senior management to inform future product investment.
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Business Initiatives Lead | Resident Leadership ProgramAppfolio, Inc. 2018 - 2019Santa Barbara, California, UsFirst hire to complete AppFolio’s Resident Leadership Program, a rotational leadership development program designed to provide an accelerated path to a general management role at AppFolio.1st rotation - Customer CareServed as a customer success rep managing my own queue of customer inquiries. Completed product training. 2nd Rotation - Product Management Served as product manager for AppFolio Property Manager Plus. Worked with customers, design, research, and engineering to define the value, feasibility, viability, usability, and ethicacy of new and existing product features.3rd Rotation - Sales Completed inside sales rep training. Achieved ramped pipeline KPIs and closed a new customer contract via outbound prospecting.4th Rotation - General ManagementStepped in as interim Head of Payments. Developed short-term strategy, focused on risk mitigation. Participated in the hiring process for the long-term leader (sourcing, interviews, etc.).
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Business DevelopmentCrew 2017 - 2018San Francisco, Ca, UsHead of Account Management and Customer Success. Defined customer implementation, onboarding, and account management functions. Built product feedback collection process used to inform OKRs & product backlog. Improved customer success SLA by 25% in 3 months. Implemented transactional NPS for customer support interactions. Doubled size of team in 6 months with A-player hires.Sales Operations. Built go-to-market operating model to analyze sales growth, track ARR, and forecast AE quotas.Crew, acquired by Square in 2021, is a frontline employee platform for consolidating and streamlining the day-to-day operations of hourly workforces. -
Business Development Mba InternEnjoy Technology, Inc. 2016 - 2016Palo Alto, Ca, UsDeveloped go-to-market strategy for SMB customers. Led affiliate partnerships – launched a new distribution channel in wedding space from inception, grew flagship partnership with American Express by improving product availability, and scoped new NPV+ partnerships.Enjoy operates a Smart Last Mile solution, which includes a network of Mobile Stores and trained Experts that bring greater speed and personalized experiences to customers purchasing technology devices. -
AssociateKkr & Co. Inc. 2012 - 2015New York, New York, UsPromoted in <1 year to manage investor relations and other strategic efforts of a publicly-traded company (NYSE: KKR). Led quarterly earnings and portfolio company valuation processes. Developed KKR’s corporate strategy with Management Committee and created communication plan to educate 1,000+ employees and investors. Communicated KKR’s value proposition to top 50 shareholders and 20 sell-side analysts on roadshows 4x/year. Managed 90 person team and drafted content for KKR’s 2nd public Investor Day for 325+ attendees. Worked directly with co-founders to develop speech content for shareholder events. Responsible for $1.5M annual IR budget.KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. -
AnalystKkr & Co. Inc. 2011 - 2012New York, New York, Us
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Investment Banking Analyst: Mergers And AcquisitionsDeutsche Bank 2010 - 2011Frankfurt Am Main, Hessen, DeAnalyzed operational performance, capitalization, and cash flow generation for private and public companies across industries during various buy-side and sale processes.Deutsche Bank is a German global banking and financial services company that employs more than 100,000 employees in over 70 countries. -
Investment Banking Intern: Mergers & AcquisitionsDeutsche Bank 2009 - 2009Frankfurt Am Main, Hessen, De
Sara (Giedgowd) Milligan Skills
Valuation
Corporate Finance
Financial Analysis
Management
Financial Modeling
Mergers And Acquisitions
Finance
Analysis
Microsoft Office
Strategy
Sara (Giedgowd) Milligan Education Details
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Stanford University Graduate School Of BusinessMaster Of Business Administration (Mba) -
Duke UniversitySociology
Frequently Asked Questions about Sara (Giedgowd) Milligan
What company does Sara (Giedgowd) Milligan work for?
Sara (Giedgowd) Milligan works for Peterson Partners
What is Sara (Giedgowd) Milligan's role at the current company?
Sara (Giedgowd) Milligan's current role is Operating Partner.
What is Sara (Giedgowd) Milligan's email address?
Sara (Giedgowd) Milligan's email address is sa****@****lio.com
What schools did Sara (Giedgowd) Milligan attend?
Sara (Giedgowd) Milligan attended Stanford University Graduate School Of Business, Duke University.
What skills is Sara (Giedgowd) Milligan known for?
Sara (Giedgowd) Milligan has skills like Valuation, Corporate Finance, Financial Analysis, Management, Financial Modeling, Mergers And Acquisitions, Finance, Analysis, Microsoft Office, Strategy.
Who are Sara (Giedgowd) Milligan's colleagues?
Sara (Giedgowd) Milligan's colleagues are Hayden Jeppson, Rodrigo Alfaro, Christopher Horstmann, Antony Wanjala, Adam Lundgreen, Preston Phillips, Meagan Williams.
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