Sara Herbert Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, Nc

Charlotte, North Carolina, United States

Greenville Area, South Carolina

Charlotte, North Carolina Area

• Managed customer service department including: guest issues, guest pass sales, parking, hosting, rentals, call center, email inquiries, ordering supplies, and custodial duties. • Developed advanced mastery of Siriusware sales, programing, and reporting system used for pass sales, reservations, ecommerce, and inventory tracking. Provided solutions, training documents, support documents, trouble shooting, and implemented new program functions for the organization. Utilized Microsoft SQL Server Management Studio to build and maintain reports. • Proficient with various clerical software programs such as ShoreTel communication and TimeClock Plus scheduling and payroll software. • Gained skillful experience with WordPress website development and ecommerce management. • Responsible for large sum money handling and deposits up to $20,000.• Conducted interviews, oversaw hiring process, and processed employment verification paperwork. • Trained and monitored employees while effectively using projections to maintain expected labor costs.• Managed the scheduling process of 40+ employees. • Assisted in coordinating large events up to 15,000 people and Group Outings up to 1,000 people. Used CRM to manage relationship with groups.

Belmont, Nc

• Back of house experience: line cook, prep cook, and supply receiving. • Catering experience for groups ranging from 10-200 people.• Responsible for producing desserts for the restaurant

Gastonia, Nc

• Organized and filed all incoming paperwork for patient charts.

Bachelor Of Science (B.S.), Food Service Management With A Concentration In Sales, Meeting, And Event Management

Associate Of Arts And Sciences (Aas), Culinary Arts

Communications