Sara Hernandez Email & Phone Number

As an Executive Committee member, I provide leadership, guidance, and oversight, ensuring the decisions made align with the organization's mission, vision, and goals. As the Head of Operations, I lead major change, influence engagement, and set the strategy for operations. I work collaboratively to ensure the operational effectiveness, sustainability, and resiliency of the bank. Oversight of all Bank Operations (Electronic Banking, Deposit Services, Facilities Management, and Image Services)… Show more As an Executive Committee member, I provide leadership, guidance, and oversight, ensuring the decisions made align with the organization's mission, vision, and goals. As the Head of Operations, I lead major change, influence engagement, and set the strategy for operations. I work collaboratively to ensure the operational effectiveness, sustainability, and resiliency of the bank. Oversight of all Bank Operations (Electronic Banking, Deposit Services, Facilities Management, and Image Services) and all Lending Operations (Ag, Consumer, Commercial, Loan Servicing, Mortgage, Quality Control, Retail, and Wholesale) are my responsibility. Show less

Lincoln, Nebraska, United States

Led the strategic direction and execution of Loan Operations. Created a compelling vision for the division, aligning ag, commercial, consumer, dealer, mortgage, retail, and wholesale operations teams around a common purpose. Cut the efficiency ratio of the division in half by maximizing team talent and operational efficiencies. Scaled operations teams to build leaders and exceed production targets. Led the conversion of four Loan Origination Systems and one Point-of-Sale system in five… Show more Led the strategic direction and execution of Loan Operations. Created a compelling vision for the division, aligning ag, commercial, consumer, dealer, mortgage, retail, and wholesale operations teams around a common purpose. Cut the efficiency ratio of the division in half by maximizing team talent and operational efficiencies. Scaled operations teams to build leaders and exceed production targets. Led the conversion of four Loan Origination Systems and one Point-of-Sale system in five years. Executed the budgeting, planning, and goal setting for the division while leading highly complex projects. Responsible for the overall management and oversight of the agriculture,commercial, consumer, mortgage, and real estate loan accounting systems, processes, and teams.This included loan accounting, customer service, processing, servicing, quality control, and reporting functions for all loan types. Show less

Lincoln, Nebraska Area

Created a united loan operations division and oversaw the development of many teams. Analyzed processes across the loan division, identified opportunities for efficiencies, drove standardization, and implemented key controls. Improved communication across the loan division and strengthened relationships.

As the Managing Officer of Mortgage Operations and Assistant Vice President of Mortgage Loans, I created policies and procedures, coordinated the expansion of new products and services, trained officers and staff, led multiple projects, and managed mortgage technology systems. I set departmental goals and was responsible for the budgetary performance of secondary market mortgage and in-house mortgage operation teams. Directed the successful merger of mortgage and consumer loan… Show more As the Managing Officer of Mortgage Operations and Assistant Vice President of Mortgage Loans, I created policies and procedures, coordinated the expansion of new products and services, trained officers and staff, led multiple projects, and managed mortgage technology systems. I set departmental goals and was responsible for the budgetary performance of secondary market mortgage and in-house mortgage operation teams. Directed the successful merger of mortgage and consumer loan operations, which resulted in improved quality and efficiency. Inspired and aligned teams with the company culture and fostered a positive working environment. Show less

My mortgage experience began as a Final Document Specialist and expanded rapidly. My reputation as a hardworking, creative problem-solver, with a desire to learn, and strong communication skills, led to completing diverse and challenging projects. As the Post Closing area supervisor, I developed processes, implemented new technology solutions, and worked closely with third parties. Under my leadership, the post closing team was recognized by industry partners for outstanding performance… Show more My mortgage experience began as a Final Document Specialist and expanded rapidly. My reputation as a hardworking, creative problem-solver, with a desire to learn, and strong communication skills, led to completing diverse and challenging projects. As the Post Closing area supervisor, I developed processes, implemented new technology solutions, and worked closely with third parties. Under my leadership, the post closing team was recognized by industry partners for outstanding performance, quality, and service. Show less

Bachelor Of Arts (B.A.), Business Management, Summa Cum Laude

Activities and Societies: Outstanding Graduate in Professional Studies in Business Award, Alumni Senior Award

Agronomy And Crop Science