Sales and education to perspective buyers.

Oversee 4 locations in all aspects of the business for Franchise Owner

Multi-unit management of 8 retail store and Assistant to District Leader • Hired and developed strong Store Leaders and teams to consistently deliver on KPI results• Empowered and created an environment of consistent excellent customer service in retail stores • Time management and organization to remotely manage locations

Responsible for leading, planning, and directing the entire Store Team in all aspects of store performance• Successfully turned negative profit into positive profit within one performance year• Hired and developed a team that consistently delivered outstanding performance in all KPIs• Developed a strong bench team to sustain consistent and successful store performance

Territory ManagerMulti-unit management of two retail stores and 22 satellite locations with approximately 100 staff.• Executed successfully the change to WW company culture from a franchise culture.• Consistently achieved gross profit margins at or above company averages.• Achieved below company average for employee turnover – skilled at hiring the right person for the right job with high motivation to outperform company expectations.• Developed and implemented territory… Show more Territory ManagerMulti-unit management of two retail stores and 22 satellite locations with approximately 100 staff.• Executed successfully the change to WW company culture from a franchise culture.• Consistently achieved gross profit margins at or above company averages.• Achieved below company average for employee turnover – skilled at hiring the right person for the right job with high motivation to outperform company expectations.• Developed and implemented territory budget for expenses at or below company budget.• Achieved shrink percentages below company goal.• Trained high level facilitators to conduct active employee engaging meetings.• Project management for opening and closing locations in rural communities.• Increased Market share in underpenetrated rural area.• Network management of staff and community members to negotiate contracts.• Managed special events and promotions – conceptualized and executed an annual promotional event with attendance over 10K – a first for a field manager.• Developed successful “outside the box/grassroots” branded marketing.• Successful time management to conduct personal visits three times annually in a large geographic territory.• Awarded stock equities given only to top echelon of managers for outstanding performance. Show less

Direct all operations of distribution center and 3 retail stores• Restructured two under-performing retail family thrift stores into profitable business.• Hired and staffed stores with trained employees.• Hired and trained management for stores.• Implemented change management to create a customer friendly retail shopping experience.• Developed, implemented and set expectations for excellent cleanliness standards.• Worked with community agencies to establish work… Show more Direct all operations of distribution center and 3 retail stores• Restructured two under-performing retail family thrift stores into profitable business.• Hired and staffed stores with trained employees.• Hired and trained management for stores.• Implemented change management to create a customer friendly retail shopping experience.• Developed, implemented and set expectations for excellent cleanliness standards.• Worked with community agencies to establish work placement skills training.• Streamlined the donation pickup route and schedule.• Revamped and streamlined the processes and structure of donation center.• Set up “green” disposal of electronics and negotiated sale to resellers.• Negotiated resale of scrap items.• Managed the consolidation and dismantling of donation center to allow sale of property. Show less

Manage all retails and pharmacy performance within a store• New store setup – worked with teams to open approximately eight full retail stores in Wichita areaconverting from small pharmacy stores.• Achieved a consistent yearly sales growth of double digits, outperforming company expectation.• Received top audit scores in customer service, shrink, company policy and procedure, cleanliness andfood freshness.• Maintained shrink percentage consistently below company… Show more Manage all retails and pharmacy performance within a store• New store setup – worked with teams to open approximately eight full retail stores in Wichita areaconverting from small pharmacy stores.• Achieved a consistent yearly sales growth of double digits, outperforming company expectation.• Received top audit scores in customer service, shrink, company policy and procedure, cleanliness andfood freshness.• Maintained shrink percentage consistently below company average.• Achieved low employee turnover – developed and trained the right people for the right job.• Received Certified Pharmacy Tech license. Show less