Lead Process Engineer, Process Innovation And Automation, Strategy And Operations
Minneapolis, Mn, Us
• Improved ability of 100% of project leads to create clear, robust, and succinct Problem Statements. Accomplished this by facilitating workshops and Kaizen events, conducting large scale formal training sessions, and holding smaller scale information on the job training and coaching sessions to increase the TMs’ problem solving, continuous improvement (CI) and lean skill sets. In addition, managed the portfolio of process improvement initiatives within Finance Forward including prioritization, problem statement definition, root cause analysis, test and learn incubation, through to sustainment of solution implementation.• Increased TMs’ Onboarding experience satisfaction from 10% to 75% by defining the problem, developing hypotheses and ideating, synthesizing and prioritizing solutions, and delivering a holistic Onboarding program with a framework including standardized work, clear roles and responsibilities, timing and action as well as a feedback loop.