Team Lead Of Accounts Opening Department
CurrentTrain advisors in training on all aspects of the account opening process. Create telephone scripts and email correspondence templates for all types of transactions. Oversee and manage end-to-end account opening process for financial advisors' clients; fostering a culture of continuous learning and improvement. Collaborate with cross-functional teams, set project timelines, and monitor progress to meet timelines and achieve project goals effectively. Collect and analyze client data and compile necessary documentation/contracts. Onboard new clients, provide ongoing support, and address and resolve any issues promptly. Conduct rollover calls, schedule follow-up meetings, and provide regular status updates. Generate all requisite new account paperwork, compose follow-up emails, and execute requested actions through diverse investing platforms and web services. Organize and file all signed account opening documents and contracts in Salesforce & Egnyte, and onboard them through Epic Systems for review and processing. Stay apprised of FINRA guidelines and perform OFAC checks for all clients to ensure compliance with regulatory requirements.
