Retail Trainer with 7 years of experience in the industry. Specializing in designing and delivering training programs, enhancing team performance, and improving customer service skills. Throughout my career in the retail industry, I have gained a deep understanding of retail operations, customer behavior, and employee development strategies. I am dedicated to empowering teams with the knowledge and skills necessary to thrive in a competitive retail environment.
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Sr. Specialist Sales Academy– KsaAdidasRiyadh, Sa -
Nike - Brand Training ExecutiveGmg Jul 2022 - PresentRiyadh, Saudi Arabia -
Nike - Central Region Training OfficerGmg Sep 2021 - Jul 2022Riyadh, Saudi Arabia• Improve the Product Knowledge of Nike brand.• Improve the customer service.• Induction training.• Saudi Labor Law for working hours and duties.• Building Online and Offline training.• Improve the engagement of Online training platform.• Create and conduct Product & Service clinics covering Innovation stories across all categories• Manage assigned retail accounts and partner with the broader EKIN, Retail and Brand teams to consistently create energy, brand passion… Show more • Improve the Product Knowledge of Nike brand.• Improve the customer service.• Induction training.• Saudi Labor Law for working hours and duties.• Building Online and Offline training.• Improve the engagement of Online training platform.• Create and conduct Product & Service clinics covering Innovation stories across all categories• Manage assigned retail accounts and partner with the broader EKIN, Retail and Brand teams to consistently create energy, brand passion and elevated service levels within top doors• Support Brand and Media events as defined within GCC• Work with the EKIN Manager, EKIN Lead and Retail function to identify opportunities to deliver marketplace grassroots events and activities in order to connect with the consumer• Complete and deliver reports as assigned; reach opportunities; track relevant KPI's• Create and maintain a 30-60-90 day calendar of events, activities, goals and objectives• Manage to assigned budget if necessary• Support programs that will maximize and scale EKIN impact at strategic retail partners through the message and media that are meaningful• Overall• Builds knowledge of the company, products, processes and customers• Solves problems, analyzes possible solutions and makes the right decision for the business• Receives a moderate level of guidance and direction Show less -
Learning & Development OfficerXcite By Alghanim Electronics Oct 2018 - Sep 2021Saudi Arabiahandling the internal communication on StorIQ platform.o introduction program for the new junior o Coordination and interviewing candidates.o Recruitment. Initial Screening of applications. conduct interviews and give recommendations. Code of Conducts, Employee policy and procedures. Use internal and external systems to advertise job vacancies as appropriate Assist other managers to process job applications and respond to queries Support on database as… Show more handling the internal communication on StorIQ platform.o introduction program for the new junior o Coordination and interviewing candidates.o Recruitment. Initial Screening of applications. conduct interviews and give recommendations. Code of Conducts, Employee policy and procedures. Use internal and external systems to advertise job vacancies as appropriate Assist other managers to process job applications and respond to queries Support on database as a backup person o Employee Referral Programo Giving induction training to employees with their job descriptiono Preparing employee budget and Saudization reportso Coordination of employee engagement o Working on employee of the month program o Staff duties schedule coordination.o Improve the low performance staffo Improve the engagement of Online training platform o Doing training for sales staff on: Sailing Skills Customers Care Product Knowledge Saudi Labor Law for working hours and duties. Show less
Sara Khaled Education Details
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Frequently Asked Questions about Sara Khaled
What company does Sara Khaled work for?
Sara Khaled works for Adidas
What is Sara Khaled's role at the current company?
Sara Khaled's current role is Sr. Specialist Sales Academy– KSA.
What schools did Sara Khaled attend?
Sara Khaled attended جامعة المجمعة | Majmaah University.
Who are Sara Khaled's colleagues?
Sara Khaled's colleagues are Jeff Godly, Kavita Muddana, Kashif Lashari, Michele Duckett, Selin Tuna Edis, Roman Zaveryukha, Alaa Nassereldin.
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