Sara Khoga Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Assist in the process of coordinating between various internal & external stakeholders to develop a project plan including project scope, release schedule, milestones & deliverables to deliver successful projects & initiatives.• Establish the project governance structure in line with the government guidelines & clients' requirements.• Prepare briefing materials for monthly engagement portfolio reviews which aid leadership & stakeholders with decisions to ensure successful implementation of projects.• Develop & maintain quality standards to ensure timely completion of project deliverables.• Collaborate with program managers to define, implement, & enforce client happiness project governance & project management processes. • Serve as a liaison between project stakeholders to help facilitate projects from concept to completion.• Responsible for the reduction of project lags by supporting internal teams & client activities on strategic analysis.• Analyze quarterly clients' surveys & execution of corrective actions in alignment with department’s KPIs report.• Enhance projects performance by managing operational efficiencies, schedule management, project plans & requirements documentation.• Prepare data & information for creating report data analysis.• Responsible for the quality control of the work in accordance to each project’s requirements.• Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities• Drive project execution: track project activities, monitor & handle changes, conflicts & escalations• Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events.• Cooperate with Dubai Customs’ departments & subcontractors to deliver client project outcomes.• Excel at resolving employees' challenges with innovative solutions that increase work efficiency thus clients’ happiness.

Dubai, United Arab Emirates

-Responsible for handling all clearance letters requests.-Receive, examine & process registration & amendment applications through CRM system.-Ensure compliance of processes in alignment with Dubai government policies in place.-Conduct a comprehensive & timely review of each application and supported documentation.

Dubai, United Arab Emirates

• Manage & administer key activities in support of specific projects & events goals including project costs & budgets. • Serve as a liaison between project stakeholders to help facilitate projects from concept to completion.• Assist in the process of coordinating between various internal & external stakeholders to deliver successful events & conferences.• Serve as an executive assistant to the top management; responsible for coordinating all office functions.

Alexandria Governorate, Egypt

• Handle the client relations department.• Address the clients’ concerns & suggestions & report them to the top management.