Sara Leblanc Email & Phone Number

Toronto, ON, CA

Greater Toronto Area, Canada

• Shared extensive product knowledge with customers to help select skincare products and cosmetics based on their needs.
• Provided valuable information on new makeup trends to customers.
• Demonstrated superior customer service to customers to ensure they were satisfied with their experience in-store as well as their products.
• Evaluated sales objectives and prepared appropriate strategies to achieve goals.
• Ensured the environment was consistently cleaned and sanitized as per health and safety regulations.

Toronto, Ontario, Canada

• Manage an online storefront to sell digital products and templates
• Develop and execute sales strategies to increase revenue and drive traffic to the storefront
• Create and maintain product listings, including writing product descriptions, taking photos, and setting pricing
• Manage inventory and ensure timely delivery of products to buyers
• Provide exceptional customer service to buyers, including responding to inquiries and resolving issues
• Monitor and analyze sales data to identify trends and opportunities for growth

Greater Toronto Area Metropolitan Area

• Extensive experience applying makeup on clients for special events, including photoshoots, weddings, fashion & film productions, and more.
• Worked with model agencies such as Campbell Model & Talent Agency, Morgan models, and more.
• Worked with brands and artists such as Savana Boulevard, Aidas Olive, Regina Pericolosa, and more.
• Create long-lasting makeup for film production, including special effects makeup.
• Job assignments on several different short films such as Reunion, Mirrors, Unknown Hero, and more.
• Acted in the role of Creative Director for several photoshoots.

Oakville, Ontario, Canada

• Provide inspirational, authentic and personalized customer service
• Shared extensive product knowledge with customers to help select skincare products and cosmetics based on their needs
• Provide valuable information on new makeup trends to customers
• Extensive business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets

Greater Toronto Area, Canada

• Shared extensive product knowledge with customers to help select skincare products and cosmetics based on their needs.
• Provided valuable information on new makeup trends to customers.
• Demonstrated superior customer service to customers to ensure they were satisfied with their experience in-store as well as their products.
• Evaluated sales objectives and prepared appropriate strategies to achieve goals.
• Ensured environment was consistently cleaned and sanitized as per health and safety regulations.

Mississauga, Ontario, Canada

• Teach cosmetology students the art of makeup application.
• Create extensive lesson plans with a balanced mix of theory and makeup application techniques.
• Demonstrate how to recognize face shapes, eye shapes, learn and apply corrective techniques using colour theory to enhance natural beauty of any client.
• Create colour combinations, highlight, contour and explore current trending beauty looks to market students to their ideal client.
• Share passion about cosmetics and the makeup industry based on professional experience.

Greater Toronto Area, Canada

• Shared extensive product knowledge with customers to help select skincare products and cosmetics based on their needs.
• Provided valuable information on new makeup trends to customers.
• Demonstrated superior customer service to customers to ensure they were satisfied with their experience in-store as well as their products.
• Evaluated sales objectives and prepared appropriate strategies to achieve goals.
• Ensured environment was consistently cleaned and sanitized as per health and safety regulations.

Toronto, Canada Area

• Work closely and ensure efficient communication between agents, clients, the marketing team and vendors to guarantee all real estate listings are executed with excellence.
• Collaborate with management on various initiatives and special projects.
• Provide administrative support for internal & external elements including file management, listing management & office management.
• Manage inventory of all office/company supplies.
• Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and multiple listing services agreements).
• Review, edit and maintain property listings including expiry dates and required documentation.

Toronto, Canada Area

• Perform opening and closing duties for the office.
• Manage all Social Media platforms and content.
• Provide Personal Assistant (PA) support to the Broker of Record.
• Ensure all MLS forms are completed accurately.
• Perform MLS searches.
• Communicate with clients and agents via email, telephone and in person.

Mississauga, ON

• Oversee all aspects of files assigned with respect to the Visa and Immigration Services to ensure the process runs smoothly.
• Keep cases organized, monitor calendars, meet deadlines, document actions, and input information into database.
• Communicate with clients with regards to completing forms, gathering documents and writing submissions and ensure their experience is above expectations
• Ensure that clients understand what is required of them with regards to all matters of Immigration on the phone and in person.
• Provide services in all areas of immigration practice, including Temporary Resident Visas, Family Class Sponsorships, Study Permits, Work Permits, Criminal Rehabilitation, Temporary Resident Permits and all other.
• Manage correspondence that is received and sent from the firm.

Toronto, Canada Area

• Answer phone calls for clients in order to initiate policies, change policies or cancel policies.
• Answer any questions or concerns clients may have with information regarding their auto or home insurance.
• Responsible for knowing and understanding all of the guidelines of the company.
• Ability to be extremely efficient while on the phone with minimal hold time and not ready time and providing the team with efficiency results.
• Mentor, coach and assist sales agents.
• Higher authority and trust in analyzing and accepting complex policies.

Toronto, Canada Area

• Project for Belairdirect from May 2015 to December 2015
• Listen to phone calls that involve the Sunlife Financial partnership and ensure that the agents are correctly explaining the promotion/discount.
• Responsible for knowing and understanding all of the guidelines of the partnership with Sunlife Financial and correctly filling out a tracker which holds all of the call information.
• Created the first ever general note for the Sunlife Financial Promotion in order for agents to further understand the implications of the promotion and for them to easily access the information.

Toronto, Canada Area

• Managed the sales floor, delegating tasks to the sales associates, and making sure the sales associates know their sales goals and ensuring they achieve them.
• Responsible for opening and closing the registers, making sure paper work is properly done, and printing out reports of the sales and recording it.
• Help the customers find what they are shopping for as well as making sure their experience is above expectations.