Leads all aspects of operations for the software build and release, content pipeline, and live release in VALORANT Studios, ensuring seamless and efficient delivery of high-quality software and content to our players.

Leads all aspects of operations for developer platform, a central organization within Player Platform. Helped mature Player Platform from supporting a single game to poly-game, poly-platform, poly-engine org. Acted as primary Player Platform point of contact and coordinator to launch League on Player Platform (LOPP) worldwide, Legends of Runeterra, Team Fight Tactics (TFT), TFT mobile, and Wildrift. Lead the development and launch of Esports ProView streaming service across Esports hardware, software, events, legal, and vendors. Owned operations for teams to successfully prepare for launch of XBox Game Pass, VALORANT, VALORANT on console (XBox & PS), and 2XKO.Collaborates across teams, business units, and organizational boundaries to deliver both games and critical business projects. Enhances organizational trust by fulfilling commitments, managing expectations, and establishing transparency in work reporting. Partners with Engineering as a trusted advisor to optimize team performance and decision making. Partners with peer leads to ensure player and product-focused decisions.Develops producers by creating learning environment that foster agency and ownership. Introduces new tools, techniques, and best practices to level up production. Builds trusting relationships to facilitate ongoing coaching and learning.

Provides delivery support and management for Player Platform. Leads cross-organizational teams to deploy platform services world wide.Accomplishments and previous roles:- Unified the PC and mobile SDK teams into the cross-platform Player Platform SDK team- Assisted TFT Mobile, Wild Rift, Legends of Runeterra, and Valorant in integrating with Player Platform features and services - Contributed to the Riot-wide worksystem and helped implement the worksystem on Player Platform- Worked with the Esports digital teams to launch and maintain high scale products such as Esports ProView, watch rewards, team fan pass, and www.lolesports.com.

Taught beginning and intermediate classes & private lessons in aerial silks, rope, and hammock... until COVID shut the world (and gym) down.

Works collaboratively across organizations and teams to create beautiful, modern and intuitive applications which delight the user. Manages, guides, and develops a team of four Technical Project Managers to meet goals objectives. Leads cross-functional product development for internal and external projects, including Augmented Reality / Virtual Reality (AR/VR), Machine Learning, Web Applications, Web sites, cloud based apps (AWS & Azure), interactive infographics, technology adoption, process improvement initiatives, and marketing videos. Works with key stakeholders to define and maintain project goals, budget, scope and schedule while supporting team members so they can deliver their best.Agency clients include Microsoft, Google, Amazon, Apple, SAP, FHLB, Cisco, Mylio, VM Ware & Alaska Airlines.

Leads a cross-functional, integrated team across BCA Programs (787, 737, 777X,...) to increase factory productivity through Boeing-developed IT solutions. Utilizes Design Thinking methods to conduct gap analysis and identify highest areas of opportunity to maximize business value. Unites stakeholders throughout program life cycle from conception of idea, translation of business requirements, functional specification, Agile software development, delivery, and maintenance.

Manage cross-functional agile scrum team of 30+ software developers, special project PM, and IT customer focal. • Scrum Master – Focus on operations management to maximize throughput of team. Doubled throughput in first six months by leveraging test driven development, minimizing technical debt, and implementing Lean practices. Devoted to enhancing customer relationships, replicating success across organization, and quantifying business value of IT changes. Repaired relationships with key customers to further fund the development of the application.• Steering Team Representative for Engineering Systems – Negotiate with senior and executive level management across organizations to establish and manage budgets for the Engineering Systems organization (500+ employees). Voting member on budgetary decisions. Integrate and communicate decisions across organization.• Flight Sciences IT Representative for Boeing Commercial Airlines – Work directly with BCA senior leadership to enhance the working relationship between IT and BCA. Develop strategic plans, develop tactical plans and prioritize work across organizations. Facilitate communication between IT and functional leaders.• Software development lead in simplifying, streamlining, and optimizing flight test requirements, validation, and authorization.

Supported Director of Engineering Systems (900+ employees) in all aspects of business to ensure effective organizational operations and communication during the initiation of large company initiatives. Strategic planning, financial planning and workforce planning as well as managing special executive-level assignments with little direction.• Partnered with executive level leadership to assess and mitigate organizational risk, to develop key performance metrics and to prepare workforce for geographic diversity within Boeing IT.

Turned a $35M failing project around within three months to enable the team to successfully re-architect the largest 3D/Visualization system at Boeing, thereby removing the bottleneck for increasing 787 production rate. Repaired relationships with customers and created a thriving, collaborative ecosystem between software development teams and customers. Managed a team of 40 consisting of Boeing software engineers, software architects, testers and suppliers. • Reorganized team structure, redefined roles, renegotiated project baseline with stakeholders, created a functioning team.• Utilized Lean 3P process to agree with all stakeholders to implement Agile Scrum and Agile Scrum tools. Implemented and trained a team of Software Engineers on Agile Scrum Methodology and Agile Scrum tools.• Initiated UX team to use Design Thinking methodology to focus on acquiring new user base and simplify complex User Interface. Obtained consensus between stakeholders to prioritize features across the project.• Vendor Management - Developed outsourcing strategy, wrote supplier contracts and managed supplier.

Special project PM, Lean Focal, Defect Management and supplier management for the CAD/CAM organization.• Special Project PM – Coordinated and led a series of cross-functional workshops to analyze subsystem capabilities to determine improvement recommendations associated with Reliability, Scalability, and Performance with the end goal of preparing the CAD/CAM products (ENOVIA, DELMIA, and CATIA) for increased rate. Accelerated gathering requirements from 5 years to 6 weeks by eliminating organizational, functional and company barriers and arbitrating negotiations between Boeing and the software supplier. Workshops included over 200 members and were conducted over a six week timeframe. All systems were able to handle increased rate of production.• Lean Focal – Initiated, developed, implemented, communicated and maintained new workflow process improvements for the CAD/CAM Organization (350+ employees). Examples of new workflow process improvements include defect management, issue escalation process and supplier governance.• Defect Management – Managed all IT top production issues to resolution for the 787 product. Worked directly with executive leadership across organizations to communicate issue severity, status, root cause, resolution and corrective (preventative) actions.• Supplier Management – Managed supplier to accelerate the delivery of enhancements associated with reliability, scalability and performance while improving working relationship between Boeing and supplier.

Primary ENOVIA representative to Dassault Systemes working to identify, validate, document and correct top production issues. Managed supplier defects for the ENOVIA product. Liaison between software developers and customers to understand business requirements, document technical requirements, review code and complete integrated testing.• Worked on a team to develop and implement a requirements review process and code review process to increase quality of requirements.• Improved working-together model and relationship between supplier and Boeing.

Hopelink Child Development Center Caretaker and assistant preschool teacher

Network and security testing of Xbox 360 product for Microsoft

Hard Drives Northwest and Computer Stop sales of computer hardware and software.