Sara Lipko Email & Phone Number

§ Compliance enforcement of corporate shrink and safety policies.§ Daily and weekly inventories of high shrink merchandise§ Maintain shrink standards set by corporate office§ Returned check processing, prosecution, and collections§ Daily review of exception reports for possible fraudulent activity § Direct management of loss prevention team members and DSD processes§ Monthly and quarterly life safety equipment inspections§ Interviewing, hiring, and training of new loss prevention team members§ Developing existing loss prevention team members § Writing schedules, performance reviews, and disciplinary action interviews§ Daily interactions with members to assist with compliments, complaints, and concerns§ Maintain sales floor standards by replenishing palletized merchandise with a forklift § Input invoices for daily shipments of merchandise § Completed Manager on duty training, responsible for daily merchandising on sales floor, perishable departments, and functionality of frontline operations.

Oaks, Pennsylvania

§ Direct manager for up to 60+ cashiers, supervisors, food court, cash office, membership desk, jewelry, electronics, and recovery team members§ Wrote schedules, performance reviews, and disciplinary action interviews§ Daily interactions with members to assist with compliments, complaints, and concerns§ Audit review of daily and weekly club deposits§ Ensuring club sales floor and frontline were member ready before opening, as well as, maintained throughout the day to provide the best possible member experience§ Interviewing, hiring, and training of new frontline team members§ Overseeing all frontline, sales floor, and perishable department operations§ Assisted store manager with daily functions of new store opening processes§ Input invoices for daily shipments of merchandise

Maple Shade, New Jersey

§ Supervise frontline cashiers and recovery team members on a daily basis§ Schedule breaks for team members§ Perform voids, resale exemptions, transaction suspensions, and member inquiries§ Perform refunds for merchandise returns§ Sell memberships and meet company goals for membership sales§ Process and balance cashier tills and maintain club safe funds through GLORY cash settlement system§ Prepare daily club deposits and cash ordering