Facilitate high-volume support services to the company’s Senior Leadership and HR team. Responsible for assisting team members, candidates throughout multiple phases of the recruitment process, calendar management of the SLT.• Communicate with a large volume of candidates by phone, email plan and schedule interviews; arranged interviews via Microsoft Office and travel arrangements via Egencia.• Compose communications to send out to the local office, SLT and company wide.• Assisting Executives and Management with meetings by scheduling meeting rooms, ordering catering and beverages.• Sorts and distributes daily mail, verifying FedEx and UPS packages being delivered are for our office and not our manufacturing plants.• Provides administrative supports for projects as required by the senior leadership team including data entry, exporting reports, updating project documents and calendar/meeting coordination. • Monitors supplies and suppliers to ensure efficient and efficient service are provided within company budget limits. • Handled complaints in a sympathetic and efficient manner.• Act as Office Manager/Executive Assistant when they were out of the office.

I worked in the Compliance Team within Expense Governance am responsible for ensuring the Capital Markets Expense Policy is being adhered to and provide an object view of expenses by: reviewing Expense Reports against the policy to identify instances where additional review is required, ensuring coding is accurate to ensure reporting is reflective of spend and maximize recovery and compiling training materials to encourage consistency and comparability. I also assist the Coverage Team by processing expenses for the Analysts and Associates within the firm. Working within this department I am the central point of contact for all expense related enquires. In addition, I support and work with senior managers for purposes of contributing to the overall effective and efficient operation of the business group.• Providing specialized support to VIP professionals. • Expense Report Spot Checks.• Producing and submitting journal entries.• Organize and maintain files of all paid expense reports.• Analyze third party vendor invoices such as cell phone for accuracy and allocate as a personal expense as needed.• Maintain spreadsheets relating to coding and cost centers.• Compile reports for the business to ensure monthly spending is being adhered to.• Interacts regularly with cross-functional business units to collect information, and to accomplish administrative and operational tasks. • Providing support to the BMO Capital Markets office for general enquires as they relate to expenses.• Communicate effectively with employees and management regarding Expense Report issues or errors.• Train new employees on procedures and systems.• Establish and manage relationships with internal and external vendors.

Supporting the broker by undertaking a variety of administrative tasks. • Assist broker with events and meetings.• Maintained brokers profile for social media and networking sites.• Entered and maintained property listings.• Coordinated and scheduled meetings made reservations and confirmed appointments.• Prepared broker with listing presentation for appointments with potential clients.• Managed and scheduled showings and initiated necessary follow up feedback.• Prepared listing agreements, purchase agreements and disclosures as well as obtaining signatures by DocuSign.• Organizing and maintaining brokers personal and work expenses.• Finding comparables on the MLS for the broker.

• Assisting with the recruitment, interview process, background checks and issuing employment contracts.• Scheduling examinations, meetings, interviews and HR events.• Acting as a liaison between the employee and management to unsure business context is communicated and understood.• Providing assistance with performance reviews, termination process and reviewing of compensation. • Maintaining records of personal related data and ensuring all employment information is current.• Performing orientations, on-boarding and arranging training for new employees.

Working within the Trading Solutions Business Operations Team supporting the Sales, Pre-Sales, Delivery, Customer Service and Finance teams and focusing on European customer administration for Trading Solutions including Consolidated Feeds, 7Ticks and Desktop Solutions.• Setting up new accounts, implementations of entitlements and cancellations for the European Sales team.• Dealing with correspondence from customers and resolving queries.• Reconcile monthly Markit permissioning report with the MACS database and raise MACS orders to match both systems.• Sending out, collecting and processing of Quarterly Honesty Statements.• Maintenance of European wide customer databases (Consolidated Feeds, MACS, IDDS-Onyx).• Liaising closely with Sales, Pre-Sales, Delivery, Customer Service and Finance teams to ensure smooth running of customer accounts.• Setting up trials for new and existing customer.• Liaising with Paris, Frankfurt, Geneva and Dubai offices regarding contracts, sales and cancellations.• Assist with Margin Analysis for new and additional business.• Compilation of excel and other reports for both internal and external use.• Updating Salesforce.• Assisting with customer billing related queries, credit request and cancellation terms within IDDS.• Ad hoc projects focusing on revenue retention and cost reductions opportunities.

Working within the Early Years Care & Education team, supporting pre schools and their students with funding to help develop Early Years education.• Preparation and management of all Early Year Grants Contracts. • Devising spreadsheets and ensuring accurate records of expenditure are maintained.• Analyse monitoring forms for Grant expenditure.• Dealing with queries from preschool settings, colleagues throughout the council and universities.• Providing a source of advice and support to team, colleagues and candidates.• Prepare documents for senior management meetings to include statistics.• Preparation and management of monthly reports.• Instigate team meetings and one to one staff performance reviews.• Control annual expenditure budget of £1m.• General department administration and filing.• Authorize and manage annual leave and record unauthorized absence.

• Devising spreadsheets and ensuring accurate records of expenditure are maintained.• Checking and processing invoices for work undertaken as part of the building and maintenance program.• Dealing with any queries from contractors, schools, consultants and colleagues throughout the council.• Being the designated IT contact for our team, this includes training members of staff on current and new systems.• Supporting the Land and Property and Capital Development Managers with project work and preparation of applications to the Department of Education and Schools for capital funding for development and renewal of school buildings.• Supporting and Land and Property manager with administration of the Team Maintenance Contracts.• Assisting the Asset Management in maintaining the database for schools.• Arranging appointments and online travel to the Land and Property Manager.• Providing a source of advice and support to the school and other educational establishments.• General administrative duties for the Property and Design Education Team.• Manage annual leave and unauthorized absence. • Ordering office equipment and furniture.

• Liaising with customers and mobile networks on a daily basis.• Maintaining accurate customer and business information.• Creating and maintaining excel spreadsheets for the Directors.• Answering calls from potential and existing clients.• Arranging meetings for the Directors.• Issuing the correct handsets and installs for customers.• Dealing with complaints from customers.• Troubleshooting software issues on handsets.