Sara M. Email & Phone Number

Oak Ridge, Tn, Us

United States

Develop and maintain relationships with key customers to ensure long-term business partnerships and customer satisfaction.Analyze market trends and competition to identify new sales opportunitiesIdentify and analyze market trends and competitors to provide insights and recommendations for sales strategies and business growth opportunities.Collaborate with the sales team to develop and implement effective strategies for achieving sales targets and increasing revenueCollaborate with operations team to ensure timely delivery of products and services to customersConduct product demonstrations and presentations to potential customers to showcase the value and benefits of Cintas First Aid & Safety productsMeet or exceed sales targets by effectively promoting and selling company products and services to prospective customers

Implement innovative strategies to improve customer experience and increase client retentionAssist branch manager with implementing strategies to meet sales targets and customer satisfaction goalsDevelop and implement training programs to enhance the skills and knowledge of branch employeesCollaborate with the branch manager to develop and execute marketing campaigns to attract new customers and increase brand awarenessAssist in developing and maintaining relationships with key clients to drive business growth and ensure client satisfactionMonitor and analyze branch performance metrics to identify areas for improvement and develop action plans to achieve targetsAnalyze branch performance data and identify areas for improvement in customer service, sales, and client retention

Responsible for the operational development of the store.Executing the strategies created and achieving Sales goals and profitability objectives.Led staff of 160 employees and delivered 55M in retail electronic sales FY14 by implementing New Company directives and becoming the first store in the District to become newly Certified in new Sales and Operational processes.Achieved #1 Rank in the district for number of credit applications opened impacting the P&L positively by 170K YTD.Raised the level of engagement in my staff by communicating clearly the need for change while recognizing successes.Ranked 95% in ESI (Employee Satisfaction Index) for the store FY13.Recognized and awarded Top District for the reduction in Associate Turn Over.Improved Store Erosion from 1.36% of sales to .55% consistently decreasing year over year, by ensuring proper inventory control was executed and communicated store wide.Responsible for recruiting, hiring, training, and developing staff.Created store strategies based on business opportunities to best impact the P&L, by analyzing all retail categories from aged inventory, shrink, stock, customer and associate feedback.Created a sales culture by utilizing the Company Values and promoting associates follow their Job responsibilities to enable them to deliver world class buying experiences to our customers.I embraced change and rolled out all new technology within the store.

Associate Of Applied Science, Computer And Information Sciences, Cyber Defense, 3.75

Activities and Societies: Phi Theta Kappa The National Society for Leadership and Success

Education record

Activities and Societies: Yearbook Staff, National Honor Society