· Support Loss Management in the Foreclosure process, Real Estate Owned properties, and bankruptcy plans· Prepare, file and follow up with mortgage insurance claims with insurance companies for foreclosures or short sales· Maintain monthly reporting of borrowers in Bankruptcy while also working with servicers to prepare and mail monthly bankruptcy statements to borrowers in Chapter 13 Bankruptcy plans· Correspond with realtors to ensure Real Estate Owned listings are up to date and to request opinions of value· Review all paid loans to prepare and file internal claims/write-offs with Finance Department· Daily processing of mail, incoming claim and bankruptcy checks, filing and other department administrative tasks

· Collaborated with entire Homeownership Center to assist customers from the beginning stages through closing of their homebuying process by communicating program guidelines, details and process through email and responding to phone inquiries, processing applications, working with Homebuyer Education staff on education and counseling, attending home inspections and assisting in the mediation to resolve any inspection issues· Facilitated Shared Equity Program (SEP) Information Sessions to communicate with interested customers the details of the program both in group and one-on-one settings· Marketed homes available for sale through the SEP by staffing open houses, property showings, creating marketing information for homes, gathering testimonials from current homeowners for marketing outreach

· Assists with the project management and administrative tasks required to support the pursuit and development of affordable and mixed income housing facilities · Manages the submission of funding applications to entities such as the New York State Housing Trust Fund Corp. (part of the Division of Housing and Community Renewal) for Low Income Housing Credits (LIHC) and the Federal Home Loan Bank, including preparing forms, proforma, covers, tabs, table of contents, collecting third party reports and support letters, and electronic filing and certifications· Maintains project files including final office sets of closing binders, application binders, Carryover Requests and Requests for Issuance of 8609· Supports due diligence for LIHC investors and lenders · Communicates with property management in regards to Tenant Income Certification files, rent rolls and occupancy rates to send to investors and lenders · Prepares and files job reports, certifications and certified payroll under Tax Credit Assistance Program (TCAP) and Davis Bacon· Performs general support staff and clerical duties as needed

· Assisted with student application process, enrollment management and registration data · Communicated pre-arrival information to students and faculty and coordinated travel from the United States, Canada, Australia, the Philippians, and Boliva· Arranged individual week-long homestays for students with families in the local area· Researched and booked fieldtrip logistics for semiannual trips to Samoa and within New Zealand · Prepared students for cross cultural learning though briefings and readings for experiences in New Zealand and Samoa· Coordinated events both within the student group and the larger town community· Managed health & safety issues among students and staff including communicating preventative information, providing minor medical treatment and maintaining health records· Performed all bookkeeping for the South Pacific Program by keeping a General Journal of all expenses, managing petty cash, paying bills, tracking student deposits, monitoring the budget and communicating with accountants