Sara Mangrum Email & Phone Number

New York, New York, US

Digital Operations

San Francisco, California, US

Operation and member experience for SoFi Bank Checking and Savings; managing the ongoing support, and technical design for the SoFi Credit Card processing platform. Identifying and driving incremental quarterly reduction in unit cost.Recruiting and developing strong talent including a team of Directors, Technical Project and Vendor Managers to maximize.

New York, NY, US

Lead the day-to-day operations and strategy for the GE Commercial Operations Shared Services line; Employees working out of 9 Global offices supporting 24/5 service. Main offerings are Credit, Onboarding (KYC, KYS, Channel) MaaS (Marketing), and Sales Support (Wing-Wing OTR/ITO) for Industrial and SaaS product lines.Responsible for integrating teams into.

Boston, MA, US

Operation and strategy leader for GE’s commercial shared service sales operations team; functions including Customer and Supplier Credit, KYC, Channel, and Consortium Partner Onboarding and Order management services.Heavy focus on automation, standardization and productivity.Lead work migrations from GE Businesses to shared services with cost out, and.

Boston, MA, US

Lead the 230 FTE+ Global Inside Sales team across 9 locations and more than 20 language supporting demand generation, remote account management, inbound upsell, and analyzing marketing campaign success. Lead sales support team including GE Digital Software/Hardware proposals, and quote follow up.Strategic Growth – established the Inside Sales team in North.

Boston, MA, US

Manage $100M Enterprise Standard Global Pcard procurement/expense process in more than 30 countriesDeveloped deployment strategy including: process design, policy creation, implementation and audit plan, resource management, and project prioritization reviews.Lead cross-business team of Sourcing/Controllership SMEs to identify simplification opportunities.

Boston, MA, US

Travel Card Account Manager for all GE Energy Businesses, Appliances & Lighting (~$500M Annual Spend); strengthen relationship between Finance/IT Leaders at various businesses and with external vendors.Project Manager for all implementations, special projects, compliance and controllership.Continuous process improvement, utilizing data analytic to drive.

New York, NY, US

Partner with Global Account Manager to support GE Travel Program.Serve as primary contact for 16 GE Travel Programs outside of the Standard GE Program. Completed implementation, PA set up and ongoing customer support for all clients.Reporting and analysis on all GE Spend; including vPayment & Pcard. Identify areas to grow program, improve card member.

Norwalk, CT, US

Manage $1.3B portfolio of Travel Card, Purchasing Card, vPayment spend by providing exceptional service to customers while maintaining volume targets for GE. GE Customers included Corporate, Money, and Commercial Finance.Worked with GE Sourcing and Finance teams to build sophisticated files to interface with various ERP and AP systems.Developed and.

Boston, MA, US

Managed the development and execution of more than 200 tradeshows and client conferences. Including annual User Conference and Client Advisory Board.Responsible for day-to-day vendor relationships, sales communications and show budget/expenses.Created and maintained several Lead and Contact MS Access databases.