Experienced Member Services Representative with a demonstrated history of working in the real estate industry. I am always striving to provide the highest quality product with the best customer service. I am a self-motivated individual with a keen attention to detail and extensive administrative experience with working knowledge of accounting principles and practices, and excellent organizational and time management skills. I have an excellent telephone manner and a positive approach to work and life. As a Member Service Representative with more than ten years of experience working in a fast-paced, service focused, office environment, I bring the following skills and competencies to make an effective contribution to the team: • Excellent Interpersonal Skills: I strive to build, foster and maintain positive working relationships with other employment services professionals I am partnered with. I have attended a variety of in house Customer Service training courses offered, always striving to maintain professional and positive image. • Advanced Organization Skills: During my current employment, I have been tasked with special projects in addition to my regular duties, as well as being included in on meetings around advancing technologies used within the organization and streamlining procedures. I was involved in the implementation of a new CRM, and I was part of creating a “FAQ and support” section for staff use. When I worked for Coast Capital Savings as a bank teller, I always prided myself on my ability to always balance at the end of the day. • Exceptional Computer Skills: Proficient use of word processing software, creating and maintaining spreadsheets in Excel, use of data base applications and CRM’s, and extensive use of MS Office. I strive to keep myself current as technology and software changes to ensure my own efficiency. .