Sara Miano Email and Phone Number

Global Business Services

• Borrower counseling with excellent origination skills and rapport building• Follow strict underwriting guidelines to meet state and federal requirements • Maintain a pipeline of 150+ borrowers consistently and efficiently• Achieved Top Producer twice within the first six months of employment• Successfully meet all daily/monthly personal goals as well as company-wide

• Extensive product & competitor research for sales advantage• Consistently meet call-center & personal conversion goals daily/weekly • Ability to actively listen and act accordingly while overcoming hesitations• Devised creative ideas for selling strategies by thinking outside of the box• Achieved level of Senior Sales Agent within a year, earned MVP on a test team for 5 month consecutively, as well as MVP for November

• Multiple levels of customer care for high volume restaurant & bar• Strong work ethic and love for new challenges in new places• Gained in-depth knowledge and experience of front/back of the house

Answer inbound emails/phone-calls in support of customer needs in a high-profile, fast-paced environment* Maintain an open-line of communication between representatives, distributors, specifiers, and internal parties to ensure proper delivery of product* Serve as assistance and support to members of the company in all aspects including filing, submittal drawing review, and project review. * Develop positive and continuing relationships with new/prior customers

* Promoted positive customer relationships by focusing strong attention on meeting needs and improving levels of satisfaction* Conducted on-site training for new employees while encouraging a structured, teamwork-oriented environment* Served as a liaison between vendors, service providers, management & staff * Developed advertising strategies and layout for promotional purposes

Creating and implementing complete personal marketing system Preparing and presenting market analysis' on potential clients homesProducing any and all printed materials associated with the marketing of properties & assisting buyers in the location and acquirement of propertiesSteady client communication, extensive follow-up and superior service