Sara Mikhail Email & Phone Number

Principal point of contact to key fortune 500 large box retail clients on supply chain and logistics issues relating to LSI’s Services, Inc. Navigated complex supply chain related challenges and coordinated efforts across internal and external functions to drive the success for my client’s liquidation program. Monitored and interpreted KPI’s/Profitability indicators, such as margin, inventory throughput to ensure overall high quality of profitability for each client. Worked closely with marketing, Technology and Logistics departments to develop process and services specific to customers business requirements. Set account program scope of work and processes as well as pricing in coordination with other team members. Evaluated resource allocation required to ensure delivery of services and suggest improvements and increased efficiency. Presented quarterly reviews for clients that included detailed Profit and Loss reporting along with suggestions for program improvement.Created and held training programs for client’s internal liquidation programs.

Provide administrative and business support to the President of Southern Textile one of the largest wholesale/liquidation businesses in the United States. Maintained President, CFO’s and Sales Teams calendar -- plan and schedule meetings, teleconferences and travel. Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events and Tradeshows, saving at least $50K annually.Communicated and handled incoming and outgoing emails on behalf of the Executives with minimal input from executives. Answered phones and direct all incoming calls to appropriate party promptly and efficiently while maintaining confidentiality when needed. Assisted with preparation of presentation materials for meeting, quarterly reviews for clients, and Human Resource orientations. Ran, reviewed and summarized miscellaneous reports and documents; prepared background documents and outgoing mail as necessary. Assist in the pipeline forecast preparation for the Executive and Sales TeamConducted interviews for administrative and warehouse staff.Completed and presented staff orientation seminars for all new hires.Handled bank deposits, managed Purchase order reconciliation, and maintained and negotiated office equipment.Managed client related issues and resolution

Assigned and regulated clerical, secretarial and warehouse functions throughout the office and warehouse. Delegated responsibilities among the staff and ensured that no staff member was overloaded with work.Held regular meetings with the senior management to review performance of the company and the staff. Delivered reports and presentations regarding the finances and the working of the office to the senior management. Was involved in the meetings that the management conducted about the company’s policies and the steps that it plans to take for its strategic development.Held all recruitment procedures of the new employee candidates. The training and orientation procedure of new employees so that they were well-versed about the office policies, procedures and equipment.Devised training programs for the employees and made arrangements for such sessions to be conducted.