 Monitoring activities related to Generators and logistics trucks. Managing Dsahboard and Reports. Resolve customer complaints via phone and email. Handling complains on day to day basis and forward to the concern department. Follow up with complain and update clients about to complain. Maintain customers records by updating account information. Providing help and advice to customers using organization’s product or services. Findings ways to measure customer… Show more  Monitoring activities related to Generators and logistics trucks. Managing Dsahboard and Reports. Resolve customer complaints via phone and email. Handling complains on day to day basis and forward to the concern department. Follow up with complain and update clients about to complain. Maintain customers records by updating account information. Providing help and advice to customers using organization’s product or services. Findings ways to measure customer satification and improve services. Developing feedback or complaints procedures for customers. Analyzing statistics or other data to determine the level of customer service providing by organization. Analyze different reports and data related to the performance of the system and present to the customers. Analyze performance of Generators and Logistics system and help in improving them. Develop and maintain healthy and positive relationship with internal and external customers at all levels. Conducting business reviews to ensure clients are satsifed with product or service. Setting up and maintaining clear and effective internal and external communication within the customer and project teams. Show less

Operational Project Coordinator at BNF TECHNOLOGIESSeptember 2015 - Novemeber 2016 (1 year and 2 months) Coordinating activities with different department and team members on a daily basis. Coordinate with fueling team and refuel Generators on different sites. Budgeting site’s expense. Planning, booking and managing resources within the project, organize and lead the project teams, and making the transition. Excellent in refueling, transport systems to… Show more Operational Project Coordinator at BNF TECHNOLOGIESSeptember 2015 - Novemeber 2016 (1 year and 2 months) Coordinating activities with different department and team members on a daily basis. Coordinate with fueling team and refuel Generators on different sites. Budgeting site’s expense. Planning, booking and managing resources within the project, organize and lead the project teams, and making the transition. Excellent in refueling, transport systems to improve fuel efficiency and increase profit. Excellent in improving the operations related to Generators and logistics. Having good knowledge about calibration process, load, consumption, refueling of generators and trucks. Responsible for promoting operation efficiency to reduce the cost. Responsible for network fault management, and managing preventive maintenance , monitor the fault handling and problem escalation. Responsible for ordering and maintaining appropriate business equipment is serviced regularly with no major breakdown. Maintain records of all expenses, deliveries to customer and payments received from them. Make Invoices & Purchase Orders Correctly. Ensure KPI’s are met and reported on a monthly basis. Coordinate with clients for necessary documents and solving the problems related to documentation. Coordinating with transport department of the organization to ensure timely delivery of the consignment for the clients and Updating the clients regarding the status of consignments from time to time. Show less

 Develops the inventory management strategy of the company with the goal to control costs within budget, generate savings, rationalize inventory and maximize the working capital available.  Maintains and manages inventory of materials and stocked products, which include stock locations and profiles. Organizes and maintains the inventory floor area to ensure efficient material storage and handling, also maintains labeling systems on the stock items.  Provides routine management… Show more  Develops the inventory management strategy of the company with the goal to control costs within budget, generate savings, rationalize inventory and maximize the working capital available.  Maintains and manages inventory of materials and stocked products, which include stock locations and profiles. Organizes and maintains the inventory floor area to ensure efficient material storage and handling, also maintains labeling systems on the stock items.  Provides routine management, data regarding inventory performance, which involves evaluating and monitoring usage and cost of materials, consumables and scrap.  Creates daily reports to control the key critical areas of the stock system and address any discrepancy. This task involves managing control measures to make sure inaccuracies and errors are highlighted and resolved. Maintain accurate record of inventory and stock management systems according to set standards  Ensure regulation of the in - stock level complies with inventory parameters  Develop inventory control models that promote lower cost of sales, shorter lead times, and reduced stock levels  Engage in the forecast of supply and demand to obtain information useful in improving the continuity of the supply chain.  Establish and maintain good working relationships with suppliers to enable easier procurement of products Show less

Maintained record about purchasing and dispatching of Packaging Material in excel and ErpMaintained record about purchasing and dispatching Technical items in Excel and ErpMaintained record about Technical items services in Excel and ErpMaintained record of Inventory in Excel and ErpWorked on Inventory ControlIssued Purchase Requisition on ErpIssue Purchase order on ErpGood Receiving Notes on ERPlogistics dispatching of finished goods to ware houses and… Show more Maintained record about purchasing and dispatching of Packaging Material in excel and ErpMaintained record about purchasing and dispatching Technical items in Excel and ErpMaintained record about Technical items services in Excel and ErpMaintained record of Inventory in Excel and ErpWorked on Inventory ControlIssued Purchase Requisition on ErpIssue Purchase order on ErpGood Receiving Notes on ERPlogistics dispatching of finished goods to ware houses and distributors Planning of Raw Material, Packaging items and Technical itemsSearched new suppliersWorked with suppliers and customers to improve operations and reduce cost.Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.Obtaining quotes for transportation and also making cost comparisons.Worked on PR and PO in Oracle ERP.Follow up with suppliersPlanning of raw materials. Show less

 Maintain records about In house, Inland and Foreign trainings Maintain library’s bills record Worked on Payroll Worked on Pension and compensation Worked on Appraisal form Worked on job descriptions Worked on the recruitment process

Issued Purchase orderMaked SalariesMaintained Bills and VouchersMaintained expense recordFollow up for bills recoveryCheck and maintain invoices record