Oversaw daily operations of three offices, including associate doctors and chiropractic assistants. Managed hiring, scheduling and training of assistants. Utilized high levels of customer service to reach monthly appointment goals and consistently maintaining cancellation rate under 15% target range. Streamlined office procedures and duties. Developed new employee handbook and training protocol. Responsible for all billing and collections, including delinquent accounts. Maintain inventory and place orders for retail items, office supplies and medical supplies. Schedule equipment servicing and facility maintenance.

Implemented new email system to streamline communication with clients and other departments. Directed staff with development of lesson plans to maximize efficiency and athlete potential. Organized Bi-Annual exhibitions including promotion, placing orders, registration, customer service, scheduling, staffing and management. Utilized marketing skills to consistently reach revenue goals. Attended in-house professional development/management training seminars.

Supervised team of coaches on instruction as well as curriculum. Responsible for implementation of lesson plans, preparing gymnasts for competitive team, and developing strength, flexibility and endurance.