Sara Olson possesses expertise in business process, program management, integration, business analysis, project management and 43 more skills. Colleagues describe her as "I had the privilege of managing Sara from 2008-2010 in her role as Senior Principle Process Architect at Oracle. She started working for me at a time when our team was given a monumental challenge -- to design, (re)engineer, and implement 30 ITSM based processes in just 14 months. The project was a success in large part due to Sara's contribution. She brought a rich background of experience and knowledge in program management, process design/optimization, and IT Service Management… Show more" and "I have worked with Sara on a number of high profile acquisition projects where Sara represented the Global IT organization and I represented the Global Customer Support. Sara was always able to to understand the needs of the Support organization and translate them into actionable IT tasks. Sara is extremely organized, competent, reliable, dedicated, and goal oriented. She has a successful track record of projects and is always seeking new challenges. I highly recommend Sara for… Show more"