- Managing groups, cabins booking, flights, excursions, special services , all the on-board activities and interacting with all the department involved in the process, like Inventory Department, Area Managers, Flight department, Credit department.

▪Making and confirming reservations for individuals on their cruises and scheduled airline flights.▪Implementing customers service Sales strategies and monitoring booking hit rate▪ Communicating with other departments to ensure all relevant information is cascaded to sales▪ Arranging special services for all guests with specific needs, like mobility and documentation

▪ Responsible for all of the functions that deal with the needs and activities of the store.

▪ Providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner. reports to the CEO▪ Receive, direct and relay telephone messages and fax messages▪ Maintain the general filing system and file all correspondence▪ Assist in the planning and preparation of meetings, conferences and conference telephone calls▪ Respond to public inquiries▪ Prepare and deliver information to diverse audiences, ensuring the use of an appropriate communication style, operate equipment correctly and represent the values of the service.▪ Assist in the planning and development of exhibitions and other events which promote the organization

Responsible for the production of events, from conception all the way to completion. Events can include: festivals, conferences, promotions and product launches, booking a suitable venue or location, coordinating venue management, caterers, stand designers, contractors and equipment hire; organising facilities for car parking, traffic control, security, first aid, hospitality and the media, planning room layouts and the entertainment programme, scheduling workshops and demonstrations, liaising with marketing and PR colleagues to promote the event and organising the production of tickets, posters, catalogues and sales brochures

▪ Drafting press releases and other communications material▪ Develop and proactively use relationships with arts media▪ Establish and maintain relationships with media, arrange press conferences, briefings, media interviews, photo shoots/photo-calls▪ Maintain an extensive archive of press coverage and work with our media

▪ Dealing directly with customers either by telephone, electronically or face to face▪ Responding promptly to customer inquiries