Sara Recker

Sara Recker Email and Phone Number

Senior Business Consultant @ Allstate Financial Services, LLC
lincoln, nebraska, united states
Sara Recker's Location
Lincoln, Nebraska, United States, United States
Sara Recker's Contact Details

Sara Recker personal email

n/a
About Sara Recker

Driven Product Owner Skilled in Agile Methodology, Business Process, Leadership Skills, Diversity Training, Analytical Skills, Team Building and strong Communication skills. Accountable business professional with a Bachelor of Business Administration (B.A.) from Doane College, Lincoln NE.

Sara Recker's Current Company Details
Allstate Financial Services, LLC

Allstate Financial Services, Llc

View
Senior Business Consultant
lincoln, nebraska, united states
Employees:
7857
Sara Recker Work Experience Details
  • Allstate Financial Services, Llc
    Senior Business Consultant
    Allstate Financial Services, Llc Mar 2019 - Present
    Lincoln, Nebraska, United States
    • Work with platform programmers to develop, design and update code quickly and accurately to ensure all compliance issues are corrected and maintained • Integrate with other platforms and systems to update correspondence and policies to ensure our customers are getting correct and accurate information• Work with testers on test plans and functional testing so that test result approval is received from business and signed off on for production timely• Acts as primary liaison between the business units and Agile teams, ensuring everyone understands the vision for all projects
    View
  • Allstate Financial Services, Llc
    Contact Center Manager
    Allstate Financial Services, Llc Feb 2016 - Mar 2019
    Lincoln, Nebraska, United States
    • Increased manager expectation surveys from 30% to 92% which showed increased participation and satisfaction from employees• Managed a team of front-line contact center employees who answered questions and worked to provide a great experience for our customers• Perform daily huddles, root cause problem solving meetings and coaching sessions with all employees which provided open communication and upfront development• Effectively performance manage employees to make sure all metrics are being met
    View
  • Allstate Financial Services, Llc
    Project Manager
    Allstate Financial Services, Llc Aug 2010 - Feb 2016
    Lincoln, Ne
    • Implemented Click to Chat project which is an interactive live chat service for our agents resulting in faster problem resolution• Hold project team accountable for resolution of all issues and risks for successful project implementation• Define project roles including project scope and objectives to ensure a cross-functional understanding amongst project members and the customer
    View
  • Allstate Financial Services, Llc
    Operations Manager
    Allstate Financial Services, Llc Sep 2009 - Aug 2010
    Lincoln, Ne
    • Supervise and coach cross functional team in the processing of new business• Created Survey to provide a holistic view of Customer experience to be included in the Customer Experience Index (CEI) measurement• Aggressively worked to maintain published Service Level Agreements for the unit
    View

Sara Recker Education Details

Frequently Asked Questions about Sara Recker

What company does Sara Recker work for?

Sara Recker works for Allstate Financial Services, Llc

What is Sara Recker's role at the current company?

Sara Recker's current role is Senior Business Consultant.

What is Sara Recker's email address?

Sara Recker's email address is sr****@****ate.com

What schools did Sara Recker attend?

Sara Recker attended Doane College.

Not the Sara Recker you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.