• Reporting Directly to the Department Section Head.• Assisting in developing the Systems yearly budget.• Managing the VMware virtual environment (30 Host, 64 VM).• Managing the Microsoft Domain Services such as (AD, DNS, DHCP, RADUIS) for 22 Branch.• Managing the Microsoft Exchange 2013 Servers.• Managing the Microsoft Lync Servers. (Skype for business).• Managing the Manage engine monitoring and reporting products.• Monitoring the Backup sets schedules taken by (Veeam & VERITAS).• Assisting the Operations Team with any systems related issues or if needed.

-Operating Systems (OS) installation / re-installation, upgrades and patches fordesktops.- Installing and configuring computer hardware, software, systems, networks.-Install and support LANs, WANs, network segments, Internet, and intranet systems-Configure and setup internet E-mail account in Microsoft outlook 2010, 2013 for End users -Manage and monitoring active Directory Users and Computers.-Manage Office 365 including Exchange online, Skype for business and One drive.-Manage and configure IP phones,Connect IP phones with PBX Devices-Support Sound system and CCTV system.-Support End Users problems on premises and Remotely -manage active directory domain controller-manage Fortigate Firewall