Sara Richards Email and Phone Number
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Driven and detail-oriented HR professional with several years of experience in streamlining the process and reducing the time to fill open positions, while also maintaining a positive candidate experience. With my experience as a Talent Acquisition Coordinator at Yahoo and my work with payroll, invoices, and other HR-related activities at Penske-BMW, I am confident in my ability to support a company in attracting, hiring, and retaining top talent.In addition, I excel at championing great customer support and managing product requirements in a fast-paced and business-centric setting. I possess a rich mix of consultative approaches needed to positively attain clients' objectives and develop process-oriented strategies for improved productivity and profitability.My core competencies include Talent Acquisition Coordinator, Human Resource Experience, Staffing Assistant, Payroll Disbursement, Customer Support Management, Team Building & Supervision, Telephone Etiquette, User Training & Technical Support, Operations Management, Customer Relationship Management, Continuous Integration, Strategic Planning & Organization, Cross-functional collaboration, Strategic Leadership, Process Improvement, Social Media ManagementI pride myself as a customer service advocate with great Interpersonal skills and demonstrated excellence in team building and supervision, problem-solving, and analytical skills, noted for utilizing out-of-the-box techniques in developing innovative strategies for the improvement of customer service rendition, satisfaction, and retention. Skilled at communicating ideas and presenting results to superior management, collaborating and working in a cross-functional business team while building a cohesive relationship with both internal and external stakeholdersI look forward to opportunities to showcase my corporate and leadership prowess, attaining career, personal, and business goals. Thank you for connecting!Skills: Talent Acquisition Coordination, Human Resource Experience, Staffing Assistance, Payroll Disbursement, Customer Support Management, Team Building & Supervision, Telephone Etiquette, User Training & Technical Support, Operations Management, Customer Relationship Management, Continuous Integration, Strategic Planning & Organization, Cross-functional Collaboration, Strategic Leadership, Process Improvement, Social Media Management, Office Administration, Human Resource Development, Customer Experience, Customer Relationship Management (CRM), Marketing, Sales, Analytical Skills
City Of Atlanta
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Talent Acquisition- Background InvestigatorCity Of Atlanta Apr 2024 - PresentAtlanta, Georgia, Us- Responsible for various recruiting functions for internal and external candidates, including phone screens, interview scheduling, candidate sourcing, and background investigation.- Conduct all pre-employment testing, which included assessments, background checks, drug testing, and physicals.- Update candidate records in the recruiting system and provide follow-up correspondence to candidates on their recruiting status via phone and email, maintaining excellent candidate experience throughout the entire recruiting process.- Assist APD Background and Recruitment Unit in the preparation of requisitions, offer letters, and various applicant tracking system (ATS) administrative duties.- Participate in various job fairs domestically and coordinate employment job fairs as needed.- Assist with the onboarding of new employees.- Manage Talent Acquisition reporting via internal applicant tracking system (Guardian).- Develop and implement processes for the background and recruitment unit to effectively process and hire qualified candidates. - Analyze criminal history reports. ( Omnixx, Mark45, and LInx) - Ensure candidates are in compliance with the agency's hiring policy.
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Talent Acquisition CoordinatorFiserv Nov 2023 - Jan 2024Milwaukee, Wisconsin, Us- Provide support for multiple recruiters across all Business Units in scheduling interviews, drafting offer letters, and monitoring Background checks to ensure a candidate is ready for hire.-Efficiently navigate multiple platforms such as Workday, Outlook, SharePoint, and HireRight in order to complete daily tasks.- Tracked and meticulously monitored recruitment progress, consistently delivering timely updates to stakeholders, ensuring transparency and informed decision-making. - Cultivated and nurtured relationships with hiring managers, recruiters, and various stakeholders, playing a pivotal role in ensuring the seamless execution of successful recruitment processes. - Responsible for overseeing and initiating the background and pre-employment screening process.- Assisted in the onboarding process of new hires, including preparing offer letters and ensuring all paperwork is completed. -
Talent Acquisition CoordinatorYahoo Nov 2022 - Jun 2023Sunnyvale, Ca, Us- Coordinate and manage the full-cycle recruitment process for multiple departments, including sourcing candidates, scheduling interviews, conducting background checks, and facilitating onboarding.- Built and managed strong relationships with candidates, hiring managers, partners, and executive assistants to help ensure the timely scheduling of onsite and remote interviews with heavy calendar management.- Maintained database, reviewed requisitions to ensure compliance, and generated reports using Applicant Tracking Software.- Responsible for on-site coordination of logistics including interview activity, travel arrangements, lunches, security, and room reservations.- Scheduled interviews between candidates and interview teams across different departmental functions and time zones.- Utilize various sourcing tools, such as LinkedIn and job boards, to identify top talent and build a strong pipeline of candidates.- Support Corporate, Tech, and Consumer Recruiting functions by providing white-glove service for all candidates.- Develop a strong and impactful relationship with recruiters, hiring managers, and candidates to deliver effective experience. -
Account Management ExperienceScheduling Institute Aug 2020 - Nov 2022Alpharetta, Ga, UsUtilized CRM and ticketing systems to manage customer interactions and track progress on issues and inquiries.Served as the primary point of contact for clients, managing inquiries and resolving issues professionally and in a timely manner.Increased client retention by 42% through effective client support and issue resolution.Generated a 25% increase in sales by implementing targeted marketing programs for clients.Utilized CRM and ticketing systems to manage customer interactions.Built strong client relationships, ensuring satisfaction and retention. -
Human Resources AdministratorPenske Automotive Group May 2019 - Jul 2020Bloomfield Hills, Michigan, UsServe as primary contact for all HR recruitment questions, advising employees and managers on hiring policies and procedures, ensuring 100% compliance.Manage the complete recruitment cycle, streamlining the hiring process using resume databases, ATS, logical reasoning tests, and an improved screening process.Create and update job descriptions, develop a strong company brand to attract the most qualified employees, and increase applicant pools by 30% over five years.Leverage online and database channels to identify potential candidates, crafting direct communication to attract high-performing candidates.Create exceptional candidate experiences, focusing on partnerships with hiring managers and employee teams, ensuring a positive process.Manage the onboarding process for new hires, including conducting background checks, preparing offer letters, and coordinating orientation sessions.Assist with various HR functions, such as performance management, employee relations, and compliance.Leads the management of daily operations and oversees internal administrative duties such as processing invoices, budgets, background checks, and expense reports.Managed and orchestrated event planning, training, and travel for 200+ employees.Consistently ensured Payroll expectations were compliant and deadlines were met. Strived for 100% accuracy and compliance in cash and inventory levels. -
Client Relationship ManagerPenske Automotive Group Aug 2018 - May 2019Bloomfield Hills, Michigan, UsDrastically increased sales by 32% by contacting prospects for a new car, used car, and service drive marketing programs. Earned promotion due to outstanding performance.Resolved customer service issues through quick and effective decision-making that increased customer retention.Increased store customer satisfaction score by 7% by resolving client issues, improving the resolution process, and negotiating deals.Coordinated sales appointments and gave presentations to close deals.Stayed up to date with manufacturers' requirements, policies, and new technology.Managed and maximized departmental profitability while achieving the overall goals of the organization.
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Intern-Consumer CounselorCounty Of Los Angeles Department Of Consumer And Business Affairs Jun 2017 - May 2018Los Angeles, California, UsAssisted supervisors and department teams with daily operational duties.Managed account issues raised by consumers, homeowners, and small claims litigants.Collaborated with department supervisors on landlord/tenant issue resolution, small claims procedures, sales, and advertising. -
Assistant ManagerThe University Corporation At California State University, Northridge Aug 2014 - May 2018Northridge, California, UsDirected and coordinated opening and closing daily activities, including all team member shift schedules.Performed all supervisory tasks, including recording of absences and call-ins, preparing money drawers for cash registers, daily maintenance of the change fund and balance of the safe, managing team member and cook break schedules, and providing coverage during operating hours. -
Finance Administration CoordinatorResidence Halls Association (Rha) At California State University Of Northridge May 2014 - Jun 2017- Aided students with logging itemized charges into student accounts and included noted information in the RHA annual budget.- Prepared, presented, and submitted the annual Associated Students Budget Proposal for the following academic year to Resident Leadership, as well as organized two fundraisers per semester.• Created and implemented Summer Freshman Welcome Program activities focused on integrating freshmen into the college community. - Assisted residents with dormitory issues during a 24-hour rotation schedule at the Resident Community Center desk.
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Ticket AgentValley Performance Art Center At California State University Of Northridge Aug 2015 - Aug 2016- Worked with team members and management to process subscription renewals, telesales orders, and promo codes. - Manage ticket sales and reservations, ensuring accuracy and timeliness of all transactions.- Actively assisted house management with selecting CSUN performances, developing functional materials, maintaining Ticketmaster equipment, selling and printing tickets, and answering phone calls and emails.
Sara Richards Skills
Sara Richards Education Details
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California State University, NorthridgeFamily And Consumer Sciences/Human Sciences Business Services -
Ruben S. Ayala High SchoolHigh School Diploma
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Ontario Christian School
Frequently Asked Questions about Sara Richards
What company does Sara Richards work for?
Sara Richards works for City Of Atlanta
What is Sara Richards's role at the current company?
Sara Richards's current role is Background Investigator |Talent Acquisition | Talent Management | HR Professional.
What is Sara Richards's email address?
Sara Richards's email address is sa****@****ail.com
What schools did Sara Richards attend?
Sara Richards attended California State University, Northridge, Ruben S. Ayala High School, Ontario Christian School.
What skills is Sara Richards known for?
Sara Richards has skills like Leadership, Team Building, Recalls, Social Media, Purchasing, Technical Assistance, Product Requirements, Sales, Microsoft Powerpoint, Event Planning, Internet Leads, Communication.
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