Sara Robitaille Email & Phone Number

Focused on expansion of Centene's child welfare contracts through new business opportunities, re-procurement and implementations to bring new programs to life. Thought leadership, data collection, and story telling to move towards prevention and health equity approaches to address the unjust disproportionality of poor health outcomes and child welfare involvement on historically marginalized and excluded people.+Developed Health Equity through Language and Narrative training and launched it across company +Family well-being and health equity approaches to shift programs and partnerships to focus on undoing the harms of racism and the unequal distribution of resources for black, brown and indigenous families. +Developing national child welfare Dashboard to track outcomes for 230,000 child welfare involved members. +Lead national child welfare leadership work group to increase collaboration and knowledge across health plans.+Wrote 140 page operations guide to document lessons learned and best practices to support new health plans in developing a child welfare specialty plan and current health plans to implement new program elements. +Created in partnership with Tribal Innovations Team a 50-page Tribal child welfare guidance document to guide corporate business development and health plans.

Greater Seattle Area

Responsible for internal and external communications related to innovative program development of Medicaid-based health care delivery to current and former foster care youth. Improved timely access and continuity of care in conjunction with community liaisons, physician providers, and strategic community-based foster care partners. Program point of contact for working relationship with Medicaid and Child Welfare state agencies. Developed strong, positive working relationships among community partners with historical animosity and distrust. Encouraged social and cultural translation in order to achieve shared professional goals. Manage team of up to 7 external facing, remote staff. Efforts culminated in May 2018 recognition by WA Department of Social and Health Services with the Secretary’s Practice Transformation Award. Support strategic Request for Proposal (RFP) initiatives to help build critical community and provider partnerships.

Greater Seattle Area

Led procurement effort in collaboration with corporate business partners and proposal writing team. Contributed to winning proposal in a competitive bidding process for the development and implementation of a managed care program for children and youth in foster care enrolled in Medicaid. AHCC, launched in April 2016, serves 23,000+ children and youth in foster care, adoption support, or alumni of foster care, across Washington State. A highly sought after contract, critical to long term success of Coordinated Care in Washington. Led AHCC implementation efforts, by managing both up and down the internal organizational hierarchy. Coordinated efforts with internal and external stakeholders, and facilitated workgroups and meetings with Health Care Authority and Children's Administration. Became recognized by stakeholders as subject matter expert and as an efficient and persuasive advocate for children’s health and well-being.Team leadership: hired, trained and cultivated professional development of three direct reports. Facilitated meetings and decision making with broad stakeholder input. Managed external relations opportunities across teams including clinical, training, community outreach and behavioral health integration programs. Represented company with external stakeholders i.e., state agencies, community organizations and healthcare providers. Won support of key stakeholders, moving people from skepticism and fear to acceptance and praise. Participated in network development of healthcare providers. Relationship manager for collaborative partnership with HCA and Children's Administration including contract amendments, new process/program development, inter-agency collaborations. Worked in partnership with compliance department. Developed program materials for internal and external audiences. Identified and secured new opportunities for distribution to expand the customer base and knowledge of the company.

Greater Seattle Area

First Coordinated Care Manager of Community Relations, part of the creation of company mascot CC the Panda, Healthy Kids Club, School Assemblies program. Managed external relationships, sponsorships, new partnership opportunities, community outreach, developed and implemented trainings on health plan benefits and programs. Provided internal and external customer service excellence. Traveled the state to launch Ambetter ( Exchange health insurance plan) became internal and external subject matter expert, created numerous education and training tools/materials and became a licensed insurance broker. Additionally participated in cross-departmental problem solving and hired, trained and supervised team of 5 outreach staff.Ten months as new business project manager for competitive bidding process with Washington Health Care Authority.

Tacoma, Washington

Identified and established key relationships with stakeholders and advocacy groups. Gathered input and community support to aid in proposal development. Created new program elements collaboratively with community organizations to include in proposal response. Published all project communications. Facilitated all project meetings, including development and distribution of tools and other materials for project team. Supported Project Team workgroup meetings, such as development of operating and clinical models, network development strategies, etc. Facilitated and/or participated in discussions related to financial/operational evaluations of proposal solutions and commitments. Formulated questions on RFP and requirements for submission to the state or internal management team. Identified issues, risks, and key business decisions and escalated as appropriate.

Tacoma, Washington

Supported health plan creation and implementation process through July 2012 while building the MemberConnections department. Developed community relationships to expand opportunities and build brand awareness. Collaborated and developed with other departments on outreach strategies. Identified and directed proactive health outreach. Presented to external and internal groups on our benefits and programs. Represented Coordinated Care at events, meetings, and conferences. Built and launched numerous new programs to support improved health outcomes including: community health worker home visiting, two cell phone programs to provide free cell phones to our members, Start Smart for Your Baby maternity program, car seat incentive, breast pump program, health book library and dollar rewards program for wellness visits. Cross-departmental coordination, identifying issues and implementing solutions. Provided training, reporting and oversight of department. Developed and supervised team of 3 Community Health Workers.

Greater Seattle Area

Coordinated efforts with out of state new business and network development teams for successful bid for Medicaid Contract. Actively supported implementation team as new health plan was established in Washington. Provided a wide array of administrative support including scheduling, marketing, SharePoint site, information management, event logistics, developing and reviewing community engagement opportunities, creating detailed processes and organizational systems, facilities management, cross functional team building and coordination. Executed letter of intent and contracting process to build a robust provider Network. Responsible for arranging and attending meetings with community and advocacy groups to build relationships and partnerships. Served as spokesperson for company by phone, correspondence, at public conferences and in-person

Wide array of responsibilities in small startup organization, including: foundation fundraising, grant writing and tracking, donor management, record keeping, correspondence, creation of annual reports, board relations, hiring and supervising employees and interns, project management, book keeping, HR, event planning, SharePoint intranet, IT support, office management, scheduling.

Assisted COO, Board of Directors and Executive Team with administrative support and project assistance. Planned board meetings, provided admin assistance to committees. Developed and added features to SharePoint intranet. Managed process of creation of a lab co-op including establishing the lab co-op as in-network provider with numerous insurance companies and Medicaid.

Ran campaign headquarters. Personal assistant to candidate responsible for all her personal and logistical needs. Liaised with media, outside organizations, party leaders, and aides to coordinate schedule. Event planning for campaign events, primary and election night parties, and series of seven toxic toy-testing events over one weekend and RV tour across district.

Class Of 2012

Ba, Non Profit Business And Community Development

Aas