I founded HCRPATH, LLC, a SaaS startup aimed at enhancing preventive healthcare for seniors through innovative digital wellness platforms. As CEO, I oversee the development and strategic direction of our proprietary software, which facilitates CMS-based medical surveys in primary care settings and improves the delivery of preventive health services by integrating seamlessly into existing medical infrastructures. I have designed and implemented a business-to-business (B2B) model that boosts… Show more I founded HCRPATH, LLC, a SaaS startup aimed at enhancing preventive healthcare for seniors through innovative digital wellness platforms. As CEO, I oversee the development and strategic direction of our proprietary software, which facilitates CMS-based medical surveys in primary care settings and improves the delivery of preventive health services by integrating seamlessly into existing medical infrastructures. I have designed and implemented a business-to-business (B2B) model that boosts revenue while also ensuring compliance with evolving medical regulations.Selected Achievements:• Innovation Leader: Successfully self-funded and secured a patent for an innovative healthcare technology solution.• Product Development: Developed a user-friendly, paperless system that integrates Medicare-covered wellness visits into healthcare providers’ service offerings.• Strategic Growth: Established key partnerships with healthcare providers and senior living facilities, facilitating the adoption of our digital wellness screening tools. Show less

I am the Chief Operating Officer for Great Hearing Benefits, a newly launched managed care division under GN Group. While overseeing the company's administration, I develop critical policies and documentation emphasizing compliance and operational excellence. I also manage day-to-day operations including forecasting, budgeting, human resources, marketing, sales, and IT system development. I also engage in contract negotiations with external vendors. By implementing innovative client service… Show more I am the Chief Operating Officer for Great Hearing Benefits, a newly launched managed care division under GN Group. While overseeing the company's administration, I develop critical policies and documentation emphasizing compliance and operational excellence. I also manage day-to-day operations including forecasting, budgeting, human resources, marketing, sales, and IT system development. I also engage in contract negotiations with external vendors. By implementing innovative client service strategies including telehealth and in-office care, I contribute to improving accessibility and satisfaction across various demographics.Selected Achievements:• Network Development: Led operations for an industry-first insurance product with a major insurance company, successfully managing and credentialing a nationwide network of over 5,000 hearing care professionals.• Brand Partnerships: Facilitated collaborations with leading brands like Beltone and Jabra to enrich product offerings and technological advancements.• Service Enhancement: Implemented innovative client service strategies including telehealth and in-office care to improve accessibility and satisfaction. Show less

As Vice President of Corporate Retail at Great Nordic (GN), Beltone, I oversaw broad spectrum of strategic and operational responsibilities across more than 1,500 independently owned hearing care centers in North America. My responsibilities including managing P&L, human resources, marketing and sales, managed care strategies, and real estate operations. I regularly coordinated with department heads to ensure that our business strategies are aligned with corporate goals. While continuously… Show more As Vice President of Corporate Retail at Great Nordic (GN), Beltone, I oversaw broad spectrum of strategic and operational responsibilities across more than 1,500 independently owned hearing care centers in North America. My responsibilities including managing P&L, human resources, marketing and sales, managed care strategies, and real estate operations. I regularly coordinated with department heads to ensure that our business strategies are aligned with corporate goals. While continuously improving operational efficiencies, I led initiatives that boosted profitability and enhanced service delivery.I navigated the company through periods of significant change, including restructuring and market shifts, while maintaining high team morale. Overcoming a challenging situation, I balanced the demands of business continuity with employee welfare during the divestiture of corporate-owned locations. I applied effective change management strategies to stabilize our operations while ensuring employee and customer satisfaction.Selected Achievements:• Strategic Leadership: Authored and executed the “Rebuild and Release” strategic plan, enhancing team morale and profitability during a major restructuring phase.• Operational Excellence: Developed and led the implementation of equitable solutions for over 300 furloughed employees during the COVID-19 pandemic, ensuring continuous patient care.• Innovation Deployment: Pioneered telehealth and in-person patient care models that adapted to COVID-19 restrictions while sustaining service accessibility and quality. Show less

At ZPOWER, as the Global VP of Sales and Marketing, I spearheaded the global commercial strategy for a startup developing rechargeable silver-zinc microbatteries for hearing instruments and medical devices. I oversaw a wide range of strategic initiatives across Business Development, Marketing, Sales, and Customer Care departments. The company faced a daunting challenge of cultivating demand for a relatively unknown product in an established market. Adapting quickly, I led a comprehensive… Show more At ZPOWER, as the Global VP of Sales and Marketing, I spearheaded the global commercial strategy for a startup developing rechargeable silver-zinc microbatteries for hearing instruments and medical devices. I oversaw a wide range of strategic initiatives across Business Development, Marketing, Sales, and Customer Care departments. The company faced a daunting challenge of cultivating demand for a relatively unknown product in an established market. Adapting quickly, I led a comprehensive rebranding initiative that included extensive market research, creative design, and calculated media placement. By directing these efforts, I ensured that our team understood the market landscape and secured a competitive edge.Selected Achievements:• CRM Leadership: Implemented a new CRM system; established SOPs and key performance metrics across commercial departments.• Marketing Success: Achieved an annual Marketing ROI of over 2,300%, boosting profitability and brand visibility.• Contract Negotiation: Successfully negotiated contracts with top global hearing aid manufacturers, enhancing market penetration.• Healthcare Expansion: Secured multiple national contracts with leading hospital networks, increasing presence in critical healthcare sectors.• Market Influence: Drove significant industry change in battery preference within 24 months, setting new industry standards.• Growth Catalyst: Catalyzed year-over-year growth exceeding 2,500%, showcasing exceptional leadership in market expansion and revenue generation. Show less

At Siemens Hearing Instruments, I embraced the role of Senior Manager in Sales, leading a dynamic team of 18, which included inside and outside sales professionals, marketing staff, and customer support representatives. I spearheaded our sales efforts across 8 distinct territories, sustaining and growing our market share in a highly competitive and technologically evolving industry. While meeting the immediate needs of the market, I also anticipated future trends and planned accordingly. In… Show more At Siemens Hearing Instruments, I embraced the role of Senior Manager in Sales, leading a dynamic team of 18, which included inside and outside sales professionals, marketing staff, and customer support representatives. I spearheaded our sales efforts across 8 distinct territories, sustaining and growing our market share in a highly competitive and technologically evolving industry. While meeting the immediate needs of the market, I also anticipated future trends and planned accordingly. In response to shifting market demands, I maintained our sales volume, product mix, and average selling price by crafting new sales programs and negotiating substantial contracts. I regularly designed and administered training programs and motivational activities to boost team morale and performance. My approach allowed the team to adapt quickly to new challenges and opportunities.Selected Achievements:• Sales Growth: Exceeded regional sales objectives, achieving over 100% of set targets consistently.• Strategic Impact: Contributed to growth and innovation by adapting sales strategies to significant technological advancements. Show less

As a Senior Manager at Siemens Hearing Instruments, I led a diverse cross-functional team across procurement, IT, HR, sales, marketing, R&D, and external partnerships to enhance and develop comprehensive business strategies. I contributed to a strategic expansion into the ophthalmic sector, spearheading partnerships and acquisitions to diversify our service offerings that broadened our market presence. Working closely with the Vice President of Business Development to align our fiscal… Show more As a Senior Manager at Siemens Hearing Instruments, I led a diverse cross-functional team across procurement, IT, HR, sales, marketing, R&D, and external partnerships to enhance and develop comprehensive business strategies. I contributed to a strategic expansion into the ophthalmic sector, spearheading partnerships and acquisitions to diversify our service offerings that broadened our market presence. Working closely with the Vice President of Business Development to align our fiscal strategies with long-term corporate goals, I directly contributed to annual financial planning. I ensured that every investment and resource allocation delivered maximum value to the company and its stakeholders. I also managed and scaled a comprehensive loyalty program through intricate planning and collaboration.Selected Achievements:• Innovation Integration: Implemented cutting-edge technologies, including Bluetooth and app integration.• Sales Growth: Grew loyalty program to represent 50% of total unit sales.• Market Expansion: Drove the integration of multidisciplinary services, increasing customer base and service reach. Show less

As the founder and owner of Tri-State Audiology, I established a pioneering multi-site audiology business that provided innovative hearing solutions in West Virginia and Ohio. I directed every facet of business operations, from strategic planning and financial management to customer service. I undertook these extensive responsibilities while balancing commitments to full-time work and graduate studies.The business thrived under my leadership, as I designed and implemented a business model… Show more As the founder and owner of Tri-State Audiology, I established a pioneering multi-site audiology business that provided innovative hearing solutions in West Virginia and Ohio. I directed every facet of business operations, from strategic planning and financial management to customer service. I undertook these extensive responsibilities while balancing commitments to full-time work and graduate studies.The business thrived under my leadership, as I designed and implemented a business model met the diverse needs of our clientele and positioned the company as an innovator in the field. I adopted cutting-edge technologies and processes, like rechargeable battery systems for hearing aids, which set new standards for convenience and sustainability in the industry. I profitably exited the business in a successful sale to Siemens Hearing Instruments in 2012.Selected Achievements:• Revenue Growth: Initiated the company with a personal investment of $6,700, achieving $150,000 in revenue in the first fiscal year and scaling operations to over $1 million by the sixth fiscal year.• Innovation Leadership: Pioneered introduction of rechargeable battery systems, boosting product convenience and eco-friendliness.• Expansion Impact: Expanded operational footprint to three locations, enhancing service accessibility.• Strategic Exit: Negotiated successful sale of business to Siemens Hearing Instruments in 2012. Show less

HearingLife is a national hearing care company with a vision is to help more people hear better through life changing hearing health delivered by the best personalized care.Key achievements include:- Integrated 38 small healthcare practices across the country that a prominent hearing aid manufacturer had acquired into one cohesive business unit with the intent to sell the conglomeration- Created unified US brand based on existing Australian company- Worked with ad agency… Show more HearingLife is a national hearing care company with a vision is to help more people hear better through life changing hearing health delivered by the best personalized care.Key achievements include:- Integrated 38 small healthcare practices across the country that a prominent hearing aid manufacturer had acquired into one cohesive business unit with the intent to sell the conglomeration- Created unified US brand based on existing Australian company- Worked with ad agency and marketing department to design a new website including e-commerce, digital and traditional marketing campaigns, front office scripting and training, database marketing, and to create a consistent patient experience - Designed cross-training programs with human resources for team building, accountability, and increased productivity- Implemented call center for central scheduling, inbound and outbound marketing campaigns- Established a centralized billing unit for all locations to process claims for Medicare, Medicaid, and large MCO’s; credentialing, training, and process for patient workflow including intake, billing, and case management for payment of services- Maintained day-to-day operations with a team of 100+ individuals with a focus on morale and productivity during an uncertain transition Show less

Unitron is a Canadian hearing aid manufacturer with worldwide operations and founded on the belief that people should feel really good about the entire hearing care experience.Key achievements include:- Top salesperson for 2003 and 2004- Grew territory from 23% to 126% within one year and maintained growth- Conducted 16 sales presentations per week to audiologists, hearing aid dispensers, and Ear, Nose, and Throat doctors- Composed PowerPoint presentations for… Show more Unitron is a Canadian hearing aid manufacturer with worldwide operations and founded on the belief that people should feel really good about the entire hearing care experience.Key achievements include:- Top salesperson for 2003 and 2004- Grew territory from 23% to 126% within one year and maintained growth- Conducted 16 sales presentations per week to audiologists, hearing aid dispensers, and Ear, Nose, and Throat doctors- Composed PowerPoint presentations for regional professional meetings- Created, compiled, and analyzed national customer satisfaction survey- Worked with individual clients to build marketing programs- Managed internal team of 3 to maintain territory efficacy Show less