• Graphic Design/Marketing- Designed logo, website, letterhead, business cards, PowerPoint template, and other misc. graphic design and marketing projects.- Post information to social media platforms and keep it updated daily.- Marketing research.• Executive Assistant- Organize meetings, including scheduling, sending reminders, and organizing catering when necessary.- Coordinate travel arrangements (both domestic and international) and create trip itineraries.

• Performed all administrative support functions for the CEO/COO, including composing and replying to internal and external correspondence, screening and directing inquiries, discreetly documenting meetings and phone conversations, developing and managing file systems, etc.• Manage executive's day-to-day calendar, including making appointments and prioritizing the most sensitive matters.• Coordinate travel arrangements (both domestic and international) and create trip itineraries.• Organize meetings, including scheduling, sending reminders, and organizing catering when necessary.• Organize and manage on-boarding training for new employees.• Assist Marketing department with graphic design and research (e.g., Gartner)

• Performed all administrative support functions for the CEO/COO, including composing and replying to internal and external correspondence, screening and directing inquiries, discreetly documenting meetings and phone conversations, developing and managing file systems, etc.• Previewed and approved all leasing requests, amendment proposals, credit report requests, and other documents for CEO/COO review and approval.• Interacted with attorneys, lease-holders, property managers, and tenants to request and review correspondence, negotiation proposals, plans, invoices, and payments.• Notarized business documents of all kinds.• Developed and maintained organization’s office supply system to ensure constant inventory of needs.• Performed duties of absent critical employees.• Managed special and sensitive projects for the CEO/COO, such as meeting planning, special event planning, maintaining defunct negotiations files, and discretely participating in employee interviews and meetings.• Converted email system from Gmail to Office 365.

- Monitor systems, applications including high and low-level network wide performance monitoring- Investigate, troubleshoot, and triage production and non-production software, applications, services and network issues - Fulfill supported business service requests by troubleshooting, understanding configuration changes and log reviews- Act of single point of information exchange between numerous groups- Maintaining the NOC tools (ticketing, monitoring, documentation etc.)- Install RMM Agents on desktops and servers- Knowledge and experience with Continuum, Datto, and Webroot- Provide internal and customer facing support - Support the duties of the NOC; work with the team leads to execute the functions of the NOC- Manage, coordinate, track, report, process and work tickets daily- Provide system and application diagnoses to remediate issues while engaging other teams as needed

• LSA: Manage all aspects of the Company’s computer systems, including planning, configuration, installation, operation, maintenance, and upgrading of all systems hardware and software at Company Headquarters and off-site locations:o Perform daily system and other technology monitoring to verify the integrity and availability of all hardware and software  This includes servers, desktop computers, printers, routers, switches, firewalls, phones (VOIP), personal digital assistants (iPads and other tablets), smart-phones (Android and iOS), security updates, software, and patches Continuously analyze computer systems performance and isolate systems-wide and user-specific technology needs and issues, recommending appropriate solutions Troubleshoot problems reported by users (over 50 users)o Help maintain network and system security and the integrity of the network, server deployment, and security software.o Design and modify computer configurations to ensure that the design of the overall system allows all components to work properly together for maximum efficiency and compatibilityo Conduct or oversee installation or rebuilding of new equipment, LANs, and Interneto Assign IP addresses to printers, servers, and WAPs o Conduct technical research and development to enable continuing innovation within the infrastructure by recommending technology upgrades as needed o Develop and manage Company technology budget and expenditureso Serve as technical liaison to local off-site IT consulting groupo Created and managed software license database o Maintain technology inventory and reporting• Office Managero Managed all aspects of the Company headquarters relocation/move to a new facility o Manage business licenses to ensure currency and compliance with all related regulationso Plan and manage all Company events, including monthly and quarterly company-wide meetings and special events

LSAo Act as on-site technical liaison between local office and HQ IT department and/or local IT consulting groupo Procurement and installation of computer systemso Installation, daily support, and troubleshooting of all new and existing Savills Studley approved hardware, handheld devices, printers, software and upgradeso Perform staff and broker training on software and technology policieso Manage printer and copier maintenance including service contracts, consumable inventory and ordering, meter readings (Ricoh, HP, and Canon)o Research and make software and hardware recommendationso Assist with IT budget preparationo Maintenance and file management of server, including nightly backupso Maintain and troubleshoot telecommunications systems, including new phone number assignments and voicemail setup (Avaya, Windstream, Plantronics, and Zeacom) o Main liaison for local telephone and voicemail vendorso Maintain overall technology inventory and reportingo Send out weekly Tech Tips emailo Server room HVAC maintenance (Contract with SeasonAir)o Created and maintain Access software license databaseAdministrative Assistant Duties:- Type general office correspondence and miscellaneous transaction documentation - Provide administrative support to professional staff as needed including; copying, faxing, scanning, binding, filing and other clerical tasks - Assist with the preparation of new proposals and packages - Maintain calendars for team members - Perform quality assurance checks and edit final documents - Coordinate travel arrangements and schedule meetings as requested by Brokers and/or Management Team - Perform accounting functions which may include preparation of expense reports, requisitions and billings - Send out market reports for all brokers as needed, including maintaining mailing list and creating letters, labels and envelopes - Other tasks as needed

• Manage all activities in the school’s front office to support the school’s principal, vice-principal, the principal’s executive assistant. -- As the “Face of the School” to visitors, receive and provide information of many types to visitors, including administrators, educators, staff, parents and the public; respond to face-to-face, email, text, and telephone inquiries on behalf of the school administrators, including information and assistance related to the school facility, office and program operations, school activities, school policies and procedures, academic matters.-- Receive, screen, complete or route telephone calls.• Manage supervisors’ calendars; scheduling and arranging appointments, and manage all logistics and schedules for conferences, meetings, and other events.• Manage the room reservation system• Manage textbook purchasing, ordering, and distribution for the entire school, working with teachers, department heads, and vendors.• Manage the school’s student attendance program; contacting teachers, administrators, and parents regarding student absences to ensure compliance with school and County regulations.• Provide front-office computer support, manage shared files, and answer inquiries from staff on software and application issues.• Prepare (lay out, write, and edit) the weekly faculty bulletin by collecting information from all sources and developing the document using Final Site software.• Maintain and update faculty and staff personnel files.• Manage and/or coordinate logistics for field trips and 8th grade visits to high school classes.• Assist in fund-raising events, such as races, art shows, and merchandise sales.• Reconcile four credit card statements • Update the class and bell schedule and calendar in PowerSchool and Priority Time Software daily.• Provide graphic design and art support to all departments of the school, as needed.-- Design theater programs and posters. -- Conduct art workshops on quilling and other crafts

- Manage day-to-day operations of ExecuSuites (two locations), reporting directly to the Corporate Vice President. Duties include:- - Performing a full range of supervisory duties including making hiring, firing, and promotion recommendations; scheduling; and approving leave; - - Developing, recommending, and implementing workplace policies and procedures; maintaining the ExecuSuites Employee Handbook;- - Managing daily accounts receivable and bank deposits and overseeing the monthly client invoicing process; - - Managing office set-ups for new clients (furniture, phones, internet connection); and- - Scheduling shared office and conference room use for in-house, service plan, and walk-in clients.- Assist clients with technical and administrative work, scheduling, and other aspects of their individual businesses, as required. - Managed all logistical and administrative matters related to establishing ExecuSuites second location and assisted in the development and interior design of the new ExecuSuites location facilities.- Meet with prospective clients to showcase and market ExecuSuites office space, conference rooms, shared offices, and unique support services. Chief Graphic Designer- Designed and maintain ExecuSuites website - - Conduct market research for placement of ExecuSuites advertising, and design camera-ready ExecuSuites advertisements for local publications- - Provide reimbursable graphic design services to ExecuSuites’ clients

• Provided technical support and assistance on a wide variety of hardware and software products to faculty, staff, and students, including: computers, laptops, scanners, printers, audio-visual equipment; cameras, and telephone and voicemail• Supported laptop and desktop imaging and network operations• Managed the daily business affairs of the Technology Department office: maintained and updated Norwood Software License Database; ensured that invoices were paid in a timely manner; worked with vendors to request quotes; researched hardware and software products, placed orders, and received deliveries; reconciled credit card statements, and helped resolve General Ledger budget variances.• Supported the Technology section of the Norwood School Web site

• Produced and edited nautical and aeronautical charts in digital format using blueprints, chart letters, and other source documents• Trained new employees to use cartographic computer programs, including: Microstation, digitizing programs, Cadmandu and FileManSys (file sharing programs), SCARS, Corpscon, BulkPlus, and GE

• Designed and produced business materials, web pages, books, slide presentations, and videos using Quark Xpress, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, FrontPage, and Flash• Negotiated with suppliers and printers to obtain the highest quality work at the best prices• Answered customers’ and suppliers’ technical and procedural questions