Keep proper documentation for performance reviewsTake corrective measures if necessaryCollect and share employee feedback with managementPropose and assess training needs and potential talentsCollect, analyze, validate, and compare data regularlyImplement corrective measures based on feedback sessionsEnsure quality assurance and validation of training needsManage Service Delivery attainment report dataPrepare, update, and publish process documentation and team… Show more Keep proper documentation for performance reviewsTake corrective measures if necessaryCollect and share employee feedback with managementPropose and assess training needs and potential talentsCollect, analyze, validate, and compare data regularlyImplement corrective measures based on feedback sessionsEnsure quality assurance and validation of training needsManage Service Delivery attainment report dataPrepare, update, and publish process documentation and team guidelinesCreate and promote usage of knowledge basesConduct daily and weekly meetings and be the point of contact for day-to-day issuesAssess team capabilities vs. workload and manage risk Show less

Contacting and manage a large network of existing customers (it can be Cars companies to attract and invite professionals to use the Standvirtual services);Selling products and providing them an accurate follow-up, explaining how they can optimize their presence in websites .Solve product or service problems by clarifying customer’s needs;Proceed with the root-cause analysis and by finding the way to solve the problem;Acting as guardian of the customer’s needs to provide… Show more Contacting and manage a large network of existing customers (it can be Cars companies to attract and invite professionals to use the Standvirtual services);Selling products and providing them an accurate follow-up, explaining how they can optimize their presence in websites .Solve product or service problems by clarifying customer’s needs;Proceed with the root-cause analysis and by finding the way to solve the problem;Acting as guardian of the customer’s needs to provide expedite corrections or adjustments;Proactive management in order to resolve future complaints in advance.Overall responsibility for the successful initiation, planning, controlling and closure of a project / campaign. Developing and executing an effective business plan for maximizing sales and profits Identifying, segmenting, profiling and defining key accountsBuild intimate knowledge of the accounts stakeholders’ priorities, processes, business needs, drivers and barriers for biosimilars utilization.Building up, strengthening and ensuring a long-term customer relationship with the accounts’ key stakeholders , responsible for biosimilars products and ensuring formulary pull through via regular contacts.Monitor relevant procurement cycles and processes. Show less

Build lasting, meaningful relationships with prospect clients;Schedule and hold demos and presentations teaching prospects of the project;Build and manage a pipeline of leads from prospect to close;Help prospects select the appropriate plan and execute an Business Plan when required;Communicate with the development team to recommend features, changes, or fixes;Attend events and promote project whenever required;Smoothly transition newly acquired customers over to our… Show more Build lasting, meaningful relationships with prospect clients;Schedule and hold demos and presentations teaching prospects of the project;Build and manage a pipeline of leads from prospect to close;Help prospects select the appropriate plan and execute an Business Plan when required;Communicate with the development team to recommend features, changes, or fixes;Attend events and promote project whenever required;Smoothly transition newly acquired customers over to our Customer Success team to optimize customer retention;Help to solidify the competitive posture of the enterprise. Show less

Assisting Corporate Controller, managing the month end close process including preparing monthly account receivable reports for Corporate Controller and quarterly reconciliation of accounts receivable ledgers;Worked closely with Rating, Invoicing, Operations and Sales Departments to ensure efficient and effective processes from booking to cash collection;Assisting Collection Agents in the performance of their job functions;Collect client accounts using all necessary tools i.e… Show more Assisting Corporate Controller, managing the month end close process including preparing monthly account receivable reports for Corporate Controller and quarterly reconciliation of accounts receivable ledgers;Worked closely with Rating, Invoicing, Operations and Sales Departments to ensure efficient and effective processes from booking to cash collection;Assisting Collection Agents in the performance of their job functions;Collect client accounts using all necessary tools i.e. telephone, e-mail, mail or fax;Detect problem accounts and recover funds by using available tools; escalate problem accounts to management (Sales and Finance); advise superiors of any issues that may negatively impact the department;Verify shipments in transit for cash customers to ensure cash collection prior to release of freight;Perform other duties and task, as assigned. Show less

Plan and implement event calendar and monitor timeframesOrganize In-Anima Events – identify the hottest topics in the industry, speakers, audience, coordinate with partners and all the operational aspects, make sure the content and the format will create a successful experience for everyoneIdentify the most interesting themes (in the domain and for the community), participate in the design of the conference concept, building the event agenda (topics, sessions format, speakers, call for… Show more Plan and implement event calendar and monitor timeframesOrganize In-Anima Events – identify the hottest topics in the industry, speakers, audience, coordinate with partners and all the operational aspects, make sure the content and the format will create a successful experience for everyoneIdentify the most interesting themes (in the domain and for the community), participate in the design of the conference concept, building the event agenda (topics, sessions format, speakers, call for papers, networking activities), location/online platforms, sponsorship packages, sponsors & partners, branding, promotion plan and materialsNegotiate quotes and agreements with vendors, invoice sponsors, and participants to the events (ticketing)With regards to the events, manage the relationship with members, strategic partners, vendors, speakersHandle post-event reportsResearch the need of data, knowledge, and networking of the community in order to deliver the most useful eventsWrite events promotional materials, post on social media channels, websiteCreate, manage, update and complete databases used within the associationSend periodical newsletters to the Contact DatabaseMeet work standards by following production, productivity, quality, and customer-service standards, resolving operational problems and identifying work process improvementsMeet cost standards by monitoring expenses and implementing cost-saving actions Show less