Sara Carter Email & Phone Number

Overland Park, Kansas

• Sono Bello, Overland Park, KS 2018-PresentOperations Project Specialist – Corporate “Fixer” Successfully plan and execute industry turnaround situations with underperforming branch locations throughout the entire.
• Identify and solve… Show more Sono Bello, Overland Park, KS 2018-PresentOperations Project Specialist – Corporate “Fixer” Successfully plan and execute industry turnaround situations with underperforming branch.
• Identify and solve operational protocol issues for clinics that are not achieving company standards.
• Monitor compliance, implement corrective action, and provide training on processes, procedures, and workflows nationally.
• Hire, develop, and train the best in class talent with a focus on internal advancement resulting in multiple promotions. Show less

• Senior Practice Manager (2014-2018)Led the day-to-day operations managing both administrative and clinical staff, scheduling, supply chain activities, accounting, HR, and training and development. This included.
• Achieved the First “Perfect” patient satisfaction score of “10” in company history.
• Received President’s Award for achieving highest volume of… Show more Senior Practice Manager (2014-2018)Led the day-to-day operations managing both administrative and clinical staff, scheduling, supply chain.
• Received President’s Award for achieving highest volume of secondary sales within company.
• Implemented operational and supply chain efficiencies that decreased inventory and labor cost by 42% while exceeding sales goals.
• Developed and implemented strategies to successfully promote company mission and goals, which resulted in promotion to created Operations Project Specialist position.

Texas

• Plains Wellness Clinic, Hereford, TX 2011-2014Responsible for all clinic operations including billing, collections, accounting, and payroll. This included leading a team of 2 direct reports and 1 indirect, managing a.
• Designed and implement protocols that increased collections 32% in 2011 and increased collections 12% in 2012.
• Designed and implemented training protocols and office procedures and oversaw employee… Show more Plains Wellness Clinic, Hereford, TX 2011-2014Responsible for all clinic operations including billing, collections.
• Designed and implemented training protocols and office procedures and oversaw employee hiring.
• Responsible for doctor’s business, personal scheduling, and financial management. Show less

Texas/ New Mexico

• American Laser Center, Amarillo, TX 2009-2011Regional Sales Director, Texas and New MexicoResponsible for in-clinic sales, consultations, and revenue for a 6-clinic multi-state region, developing and maintaining.
• Designed and implemented a premier sales training program to improve sales and increase profits, which increased annual sales 18% in first 12… Show more American Laser Center, Amarillo, TX 2009-2011Regional Sales.
• Designed and implemented a premier sales training program to improve sales and increase profits, which increased annual sales 18% in first 12 months.
• Responsible for training, hiring, and managing employees and budgets company wide. Show less

Bachelor Of Business Administration (Bba)

Undergraduate Course Work

Undergraduate Course Work