Sara (Harper) Sheets Email & Phone Number

United States

Fayetteville, North Carolina

-Welcomed patrons to front desk and engaged in friendly conversations during rental check-in, vehicle inspection, and payment process.-Received and responded to inquiries and vehicle rental requests made online and by phone, coordinated with manager to fulfill requests and resolve issues. -Assumed responsibilities of store manager during supervisor's absence. -Resolved client issues efficiently to build loyalty by delivering excellent customer service and maintaining positive attitude.-Coordinated maintenance of vehicles, routinely assessing each for needed repairs, updates or replacements.

Hawaiian Islands

-Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention; arranged special accommodations to maintain optimal satisfaction.-Demonstrated leadership by making improvements to work processes and helping to train others; prioritized and organized tasks to efficiently accomplish service goals.-Trained workers in food preparation, cooking techniques, safety standards, and cleaning roles to facilitate kitchen operations and reduce sanitation risk. -Reconciled daily transactions, balanced cash registers, prepared bank deposit, and conducted nightly audits to keep bookkeeping current.-Coordinated inventory, stocking, and ordering; performed scheduled inventory counts to minimize loss.-Reserved guest rooms over phone, e-mail, and in person for travelers; maintained smooth operations by monitoring reservations, correctly assigning rooms, and coordinating guest check-ins and check-outs.

Master Of Business Administration - Mba, Finance

Bachelor Of Arts - Ba, Organizational Management