 Manage all provider solution coordinators Provide exceptional experiences for BHS Providers and sub-contractors  Process all provider applications, credentials, forms, and materials within one week of receipt  Proactively identify and recruit providers in areas of need and/or according to established team goals  Engage providers through monthly communications such as provider-specific newsletters/emails  Enhance the provider engagement experience by offering virtual introduction and interviews with providers using established and approved technology platforms such as ZOOM and Skype and/or inviting providers to visit BHS offices  Provide in-person provider audits and reviews by arranging for site visits of provider facilities and office space  Identifies process efficiencies and improvements and works to implement as appropriate  Solicits provider feedback to consistently improve BHS orientation/onboarding processes for EAP/Wellness providers.  Provide oversight and support for the Provider Relations tasks to ensure the all team activities are completed by the assigned due date  Identify areas of proactive recruitment needs and obtain providers in those areas  Ensure appropriate provider coverage according to standards of Customer implementation processes  Responsible for completing request for proposal (RFP) provider snapshot requests to identify the number of providers within identified geographical areas  Enter all activities, consults, task and follow-ups in Dynamics within the same business day  Work collaboratively with the team to ensure appropriate team coverage and support .

 Worked one on one with a special needs student. Prepared, analyzed, and provided reports on miscellaneous subjects. Organized personalized lesson plans.

 Shadowed the guidance counselor working with students grades pre-K through 8th grade Organize and ran small group classes Organized and booked school assemblies Prepared and taught 2nd and 7th grades life guidance classes