Sara Spradling Email & Phone Number

Denver, Co, Us

St. Louis, Missouri, Us

In my position, I organize 1300 WBS check deposits, consolidating six months' worth of audit preparation backlog by 30% while providing constant support for 30 client associates to streamline 60 trade corrections and order errors within time constraints. I supervise less experienced roles in transactional tasks and processes to ensure timely completion, quality, and compliance while identifying process improvement and risk control development opportunities. I expedite financial transactions by processing invoices and coordinating with cross-functional departments on customer payments. Furthermore, I facilitate internal communications by creating multiple email templates to increase efficiency and email correspondence volume.

San Francisco, California, Us

Reviewing and verifying critical to fund conditions with appropriate dates and signatures.Confirming wire instructions and monitoring/tracking wire delivery.Send production report daily and assist with projects.Manager backup when necessary; assigning on average of 50 new loans daily for funding team of 10people.Develop team communications, job outlines and mentor for new employees.Funded 902 loans from June – December 2019.Closer and Funder New Hire Project Team 2020.Service Conference Winner 2019.

San Francisco, California, Us

Worked mortgage loans through communication to third parties by balancing fees and inputted/verifieddelicate information from documents.Managed pipeline by closing date priority and coordinated closing appointments for customers.Provided customer service via telephone and written correspondence regarding the closing disclosure.Two Time Service Excellence Winner 2018.100% Closer Quality Scorecard rating for Jan – MayAbove Average Loyalty Quarter 1 and 3 in 2019.Assisted with daily reports/projects for the management team.

San Francisco, California, Us

Streamlined process to analyze new loan submissions.Ability to assess underwriting pipeline and assigned on average of 100 new loans daily for theunderwriting team of 50 people by 4 authority levels.Ordered and maintained officePerformed 15 day communication with Title Companies and inputted fees for closing team. Ability to assess closing pipeline and assigned on average 50 new loans daily for the closing/fundingteam of 20 people.Managed and identified daily escalation rush requests from Sales for urgent underwriter review.Assessed and logged loans for cancellation process and ship to post-closing.Managed and prepared carrier service shipments Led the Home Lending Rocks campaign as Co-Captain and was voted #1 in the Nation for 2017.Assisted Sales and prepared confidential documents for loan packages. Distributed files to supporting roles.

In my former position, I assisted Human Resources/Staff Development departments by calculating timecards, paycheck distribution, and filing confidential records to streamline HR functions and promote positive employee experiences. Drafted correspondence for internal announcements, board meetings, and conferences while managing sensitive matters with a high level of confidentiality especially decisions directly impacting the company’s operations. Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, evaluating the need for new office products, expediting orders for supplies, and verifying receipt of supplies. Provided exceptional administrative support by streamlining office procedures, preparing payroll, controlling correspondence, designing filing systems, and reviewing supply requisitions.

Addressed client inquiries by responding to their concerns, documenting the entire conversation, and providing quick resolutions to promote customer satisfaction. Oversaw business operations to identify areas of improvement, maximize customer satisfaction and achieve operational excellence.Performed clerical tasks, including updating clients’ information, filing forms, processing client payments, and reconciling books.

Stamford, Ct, Us

Research six separate districts to determine refund eligibility on claims made by subscribers. Promptly reconcile credit card reversals, misapplied payments and collections for subscriber accounts.

Lawrenceville, Ga, Us

Collaborate with leadership in assisting with multiple departments; Installations, Marketing, Design and Call Center to gain exposure in all aspects of the company.Implement client's contracts by meticulously enrolling the clients into a detailed database.

Aa, Art

Associate'S Degree, Art/Art Studies, General