Operating Victoria's first and only only hop on hop off service for wine regions, enabling access to regional areas and flipping the traditional way of touring wine regions.

Leading the support and operations team across Melbourne, Sydney and Brisbane.

• Responsible for all inbound and outbound areas of customer service, including problem solving• Contract evaluation of current and future merchants• Organising intercompany events and launches for book sales• Deal with customer/client concerns in timely manner by either resolving or up-levelling • Answer customer enquiries via email and telephone• Keeping record of all enquiries through the company’s’ database• General office functions such as filing, answering phone… Show more • Responsible for all inbound and outbound areas of customer service, including problem solving• Contract evaluation of current and future merchants• Organising intercompany events and launches for book sales• Deal with customer/client concerns in timely manner by either resolving or up-levelling • Answer customer enquiries via email and telephone• Keeping record of all enquiries through the company’s’ database• General office functions such as filing, answering phone calls, emailing, mailing and shipping• Responsibility of sending daily banking and performance reports to management• Cash and cheque handling and ensuring that it entered correctly onto the clients account• Providing the best possible administration support to the sales team and ensuring they meet their sales targets Show less

• Member of the Meterplan/Billing department• Issue, credit and reissue invoices• Deal with customer queries• Work efficiently with a Business Management Software• Email and telephone correspondence• Filing and archiving duties• Provide office support to executives• Required to create spreadsheets and daily reports• Working closely together with the sales and accounts department• Accurate mathematical skills and high attention to detail were required in order… Show more • Member of the Meterplan/Billing department• Issue, credit and reissue invoices• Deal with customer queries• Work efficiently with a Business Management Software• Email and telephone correspondence• Filing and archiving duties• Provide office support to executives• Required to create spreadsheets and daily reports• Working closely together with the sales and accounts department• Accurate mathematical skills and high attention to detail were required in order to deal with invoices and queries correct and efficiently Show less

WHAT WE DO AT TMS:

We have over 19 years experience in Travel & Hospitality Recruitment across Australia and Asia . We provide Executive Candidates/Clients Coaching Services via a talented pool of CEO & Board level Coaches/Advisors.We specialize in all area’s of Recruitment in Travel including Wholesale, Retail, Corporate, Online, Tourism, Hospitality and Executive etc. We see ourselves as part of the Travel Sector that we work in.We help candidates with their… Show more WHAT WE DO AT TMS:

We have over 19 years experience in Travel & Hospitality Recruitment across Australia and Asia . We provide Executive Candidates/Clients Coaching Services via a talented pool of CEO & Board level Coaches/Advisors.We specialize in all area’s of Recruitment in Travel including Wholesale, Retail, Corporate, Online, Tourism, Hospitality and Executive etc. We see ourselves as part of the Travel Sector that we work in.We help candidates with their career progression and care about candidates as much as our clients.


WHAT MAKES US DIFFERENT: We don’t just say we are different we demonstrate it. 

Our business model is different than all other recruiters and this is reflective in our flexibility in the way we charge our clients. How we care for our candidates and our team, all of whom are passionate about the travel industry. We truly embrace technology in all aspects of our business.TMS Asia Pacific is the only top-tier specialist Travel, Tourism and Hospitality Recruitment & HR consultancy firm in the region, covering Australia, Asia and New Zealand. Show less