Manage a team of over 30 employees in daily operationsCreate curriculum training between three schools and host updated training seminars for 75 employees each yearCreate marketing materials for the brand including flyers, text blasts and social media posts Included in the hiring and firing process, interviewing candidates and terminating employees Help create and enforce policies as listed in the Department of Children and Families handbook.Familiarity with Excel, PowerPoint,Google Docs, Google Slides, Facebook, Instagram and CanvaMediate conflicts between staff as well as between clients and staff, hosting one on one parent meetings as needed to discuss behavioral issues, referrals and teacher communication Detail billing plans for each student on ProCare, ensuring the correct tuition is deducted each monthManage time off requests and instructor schedules Act as the spokesperson for Stepping Stones at community events Submit attendance and subsequent paperwork each month to the Early Learning Coalition

Work directly with the Doctor in carrying out his vision for the brand, overseeing and running all social media including Facebook, Instagram and GoogleMyBusiness. Plan and carry out local sponsorship events to increase community presence.Create marketing materials for commercial purposes that include flyers, posters, cards and advertisements.Assist in the clinic including x-rays, patient consults, photos and sanitization.Manage patients to schedule appointments, handle difficult issues and act as the face of the company.Administrative duties such as filing, checking insurance, bills, organization and paperwork.

Lead children ages 3-12 in team building activities.Write and carry out lesson plans that include daily projects such as fine motor skills and creative play.Provide transportation for participants to and from various events.Instruct a variety of courses including cooking, art and sports.Assist in e-learning and homework.Observe facility rentals on weeknights and weekends.Volunteer at community events doing various activities.

Supervise other sales associates and facilitate clear communication with staff.Create content for Instagram, Facebook and Google.Assist boutique owner in stocking orders and inventory control.Handle currency and credit card orders quickly and efficiently.Resolve complaints promptly and professionally.Answer questions quickly and correctly.Build a loyal clientele with consistent appreciation.Maintain a high standard of customer service through helpful communication.