Sara Usner

Sara Usner Email and Phone Number

Director Access Operations at Wellspan Health @ WellSpan Health
york, pennsylvania, united states
Sara Usner's Location
York, Pennsylvania, United States, United States
Sara Usner's Contact Details

Sara Usner personal email

n/a
About Sara Usner

Experienced Patient Access Director with a demonstrated history of working in the hospital & health care industry. Skilled in Patient Access and Contact Center Management, Healthcare, Healthcare Management, and Leadership. Strong support professional with a MBA focused in Business from Alvernia College.

Sara Usner's Current Company Details
WellSpan Health

Wellspan Health

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Director Access Operations at Wellspan Health
york, pennsylvania, united states
Website:
wellspan.org
Employees:
5849
Sara Usner Work Experience Details
  • Wellspan Health
    Director
    Wellspan Health May 2016 - Present
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  • Wellspan Health
    Director, Access Operations
    Wellspan Health May 2016 - Present
    Provide oversight to WellSpan Facilities Call Centers including Registration, Switchboard and On-Call Services.
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  • Lancaster General Health
    Manager Of Patient Access And Contact Centers
    Lancaster General Health Apr 2014 - May 2016
    Lancaster, Pennsylvania Area
    Manage day to day operations of Centralized Scheduling, Marketing Contact Center and the Switchboard Operators Lead and direct the Centralized Scheduling Department that schedules for outpatient tests and procedures and for 7 primary care and 2 specialty practices. Develop and motivate a staff 65 schedulers to meet and exceed to needs of internal and external customers
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  • Lancaster General Health
    Manager, Contact Center
    Lancaster General Health Jan 2011 - May 2016
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  • Lancaster General
    Telecommunications Supervisor
    Lancaster General 2009 - Jan 2011
    Lancaster, Pennsylvania Area
    Lead and direct to activities of 23 staff members including switchboard operators and telecommunications techniciansManage the day to day operations of the switchboard operators who answer incoming calls for 2 hospitals, execute communication procedures for codes and conditions, and monitor alarms including fire, biomed and pulmonary alarmsOversee and ensure telecommunications systems are maintained and operational at all times Manage department and organizational projects including construction support, internal operational enhancements and the use of telecommunications technologies
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  • Cellular One
    Inside Sales
    Cellular One Jul 1991 - Sep 2001
    Lancaster, Pennsylvania Area
    Tele market protested using a computer based system to set up appointments for Account ExecutiveAssist Account Executive by preparing for sales calls and providing airtime analysisEstablish strong relationships with customer producing lower churn and many add on sales
  • Lancaster Newspapers
    Advertising Sales
    Lancaster Newspapers Oct 1985 - Jul 1989
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Sara Usner Skills

Healthcare Healthcare Management Emr Management Hospitals Process Improvement Ehr Strategic Planning Hipaa Customer Service Leadership

Sara Usner Education Details

Frequently Asked Questions about Sara Usner

What company does Sara Usner work for?

Sara Usner works for Wellspan Health

What is Sara Usner's role at the current company?

Sara Usner's current role is Director Access Operations at Wellspan Health.

What is Sara Usner's email address?

Sara Usner's email address is sm****@****ral.org

What is Sara Usner's direct phone number?

Sara Usner's direct phone number is +171756*****

What schools did Sara Usner attend?

Sara Usner attended Alvernia College, Penn State.

What skills is Sara Usner known for?

Sara Usner has skills like Healthcare, Healthcare Management, Emr, Management, Hospitals, Process Improvement, Ehr, Strategic Planning, Hipaa, Customer Service, Leadership.

Who are Sara Usner's colleagues?

Sara Usner's colleagues are Sheila Glover, Angie Potteiger, Laura Malynn Riley-Hill, Ilham Umar, Keeley Retchloff, Bsba, Rdcs, Lindsey Taylor, Catherine Spahr.

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