Sara Santos Email & Phone Number

Maia, Pt

Porto, Portugal @Natixis In Portugal

- Supporting Agile Transformation- Fostering a culture of collaboration and good communication

- Support Agile transformation- Promote communication and collaboration between departments- Roadmap planning- Foster the best Agile practices- Promote the focus on value deliver to our users and customers- Change management- Promoting an open and transparent organisational culture

Portugal

Porto Area, Portugal

- Client Management- Team Management- Help define processes and procedures for a more productive working mode- Assure weekly and monthly targets/KPIs

Leça Do Balio, Porto, Portugal

- Work as a team motivator and facilitator - Teach and coach Agile principles and mindset - Work with Agile frameworks such as Scrum and Kanban - Help teams improve their productivity through Agile principles and analyzing the flow of their processes- Foster communication, collaboration and self-organization within and between teams - Create projects, workflows and other configurations on JIRA

Porto

- Project Management (national and international projects)- Client Management- Team Management- Help define company processes and working mode

Porto

- Manage and analysis of clients incidents (clients: Grupo Novo Banco, Tranquilidade and Real Vida)- Project management- Manage clients expectations

Vila Nova De Gaia

- Outsourcing at i2S company

Maia

- Co-founder of LACESMAIA- Analysis and approval of all financial decisions- Work at the organization of LACESMAIA events and activities- Create and update LACESMAIA website

Porto Area, Portugal

- Taking degree on Informatics Engineering

Development of a SharePoint 2010 Intranet

Lisbon Area, Portugal

- Word 2003, Word 2007, Excel 2003, Excel 2007 and Outlook 2003 training (56 hours)- Gmail accounts training (7 hours)- These training were made in Galileu Oporto School and Portugal Bank

Maia

- Organize and schedule operative tasks (inculding accountancy)- Update client information and maintain database with each work performed- Supplier and client contact

Porto Area, Portugal

- Work in two different Social projects connected to Drug addiction: Training project -> Enhance relationships between student, trainers and other instituitions-> Social problem solving related to students-> Administrative work Homeless / Drug addiction project-> Encourage drug addiction people to follow treatment-> Organize educational and playful activities in order to separate addicts from drug consumption- Homeless management together with Instituto de Segurança Social do Porto

Maia

- Math Tutor of teenage children from 5th grade to 9th grade (group and individual work)

Porto Area, Portugal

- Human and facility resources management- Enhance relationships between: family and institution, institution and community and institution and other institutions- Team management (40 employees)- Work developed with children from 4 months to 14 years old (Nursery, Kindergarten and Free Time Activities) and with elderly (Day Care, Leisure Center and Home Care) - Administrative work- NP EN ISO 9001:2008 and Social Security Quality Standard implementation - Writer at the trimestral magazine “Espaço Solidário”

Porto Area, Portugal

- Analysis, study and diagnost of mentally handicaped individuals and their families situations- Enhance relationships between: family and institution, institution and community and institution and other institutions- Team management (6 employees)- Administrative work- NP EN ISO 9001:2008 execution and follow-up

Informatics Engineering Degree, Informatics Engineering, 15

Algorithm Programming and Web Languages Data Base System Administration and Networks Scrum and Software Project Management Labs / Projects.

Project Management Foundation, Project Management

Context of Project Management - Introduction to Project Management - Areas of knowledge - Organizational structures and PMO - Initiation.

Curso De Gestão De Projectos, Project Management

- PMBOK Project management methodology - The stakeholders and Project Manager - Time, cost and scope - Support tools for Projects.

Itil Foundation In It Service Management 2011 Edition, It Service Management

- Service management - Service life cycle - Models and principles - Service strategyE - Service transition and operation - Service.

Autocad

- Drawing commands - Object creation and edition - Layer definition, creation and modification

Social Worker, Social Work, 14