Leading the Client Success and Growth functions at Boulder Care, including responsibility for strategic partnerships with payers (commercial and managed Medicaid), health systems, and community-based referral partners in five states.•Owner of the sales pipeline, delivering year-over-year revenue growth embedded in our forecast•Built a Partner Success team from one in June 2021 to twelve presently, responsible for contract conversions and top-line enrollment growth in multiple states, as well as CRM implementation and reporting for the Board•Executed alternative payment models with ten payors including Anthem (Medicaid), Unitedhealthcare (Medicaid), Centene (Medicaid), multiple regional payors in Oregon and Washington, collectively covering over 2M covered lives.•Recruited, hired and managed Boulder Care's first-ever Director of Community Engagement, driving enrollments 2X in the first year while building a multi-state team of community liaisons•Identified the opportunity for a new line-of-business to serve adolescents, and successfully negotiated the alternative payment model required to bring that new offering to life with two payers in the first 6 months of program deployment•Stewarding Boulder Care's multi-year referral partnership with a leading hospital system in the Pacific Northwest, including collaborating on innovation grants with a device manufacturer•Valued member of Executive Leadership Team, helping to close Series B round in May 2022 and instrumental in communicating Boulder Care's sales pipeline to Series C round investors in May 2024•Serving as the voice of the customer to Boulder Care's internal stakeholders in product, engineering, and operations to ensure that our program is delivering outsized value to payers

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Livongo was acquired by Teladoc Health, the global leader in virtual care, in Q4 2020.Led a team of client success managers through a major acquisition event, and contributed to the early efforts to bring two different CRMs together for the purpose of sales clarity.

Led a team of client success managers responsible for the clients that procured Livongo through their PBM, specifically CVS and Express Scripts. Maintained high rate of renewals and referencable clients in highly competitive remote monitoring for chronic conditions industry.

Responsible for leading a national team of Customer Success Managers supporting Anthem Engage, with responsibility for renewals, upsells and customer satisfaction.

Responsible for leading a team of Customer Success Managers in the midwestern US, with responsibility for renewals, upsells and customer satisfaction.

Individual contributor with responsibility for a portfolio of large strategic customers. Responsible for renewals, upsells and customer satisfaction. Extensive collaboration with benefits consultants and ecosystem vendor / partners.