Responsible for the daily operations of the Admissions Department, including supervision of staff, being a liaison to the clinical team and referral sources, and conducting marketing efforts on behalf of the organization. The person in this position understands the importance of “first impressions” and strives for the best when welcoming clients, family members, and guests to the facility, underscoring it throughout the department. Performs and/or oversees the processes of initial assessments, benefit verification and initial pre-certification.Selected Contributions:• Answered call percentage increased from 50% to 98%+• Call to Inquiry consistently above company average (38%, average 32%) – bonus earned all 3 quarters 2021 to date.• Highest admissions and facility occupancy occurred in 2021 while call volume decreased.

In my most recent role, I oversaw the sales and operations efforts of 10 offices across Oklahoma with concurrent responsibilities for overseeing talent acquisition and new hire training for a Medicare-certified home health agency.I led our team with a combined census of 1200 patients, producing $16M annually, and increase profits by 7% year-over-year. My consistently high performance led to being selected by senior leadership to deliver presentations on team building and sales growth at our annual corporate conferences.

I was tasked with designing and implementing effective sales and marketing strategies to drive new customer acquisition across 41 branches in IA, NE, IN, OH, KS, and OK while leading a cross-functional team consisting of Northern Divisional Vice Presidents, Regional Directors, Administrators, Brand Managers, Intake Coordinators, and Account Executives.In just six months, I guided the division to boost sales volume by 13% through the development of new sales tools and processes and providing hands-on coaching.

I presided over 15 branches in Southeast Texas with significant focus on continually improving the performances of Account Executives through enhanced training curricula and detailed evaluations. In just a few months, we elevated revenue by 30% and produced the highest number of admissions in four years by utilizing Medicare data to improve prospecting efforts.

My first role with AngMar involved identifying and engaging with potential referral partners in six Kansas counties through persistent outbound prospecting to drive new business revenue. Throughout my tenure, I acquired multiple key partners including Hutchinson Regional Medical Center, Waldron Place Assisted Living, Lyons Medical Clinic, and Hutchinson Clinic Family Medicine and Internal Medicine.

I performed high-volume outbound prospecting and designed innovative marketing strategies to secure new referral sources with responsibility for securing 21 new customers each month. Through aggressive pursuit of my sales targets, I increased annual new business revenue by 50%.

I was recruited to build and lead a new marketing department and conceptualize and implement digital and engagement marketing strategies to elevate brand awareness and lead generation for a company serving the construction, agriculture, oil and gas, and power generation customers in Kansas and Western Missouri. I also oversaw content creation for all digital properties, marketing collateral, and advertising copy.My claims to fame include leading the implementation of a new proprietary CRM, subsequently launching email campaigns that achieved 97% open and 91% clickthrough rates and increased qualified lead generation by 53% and creating a campaign consisting of billboards, email, and print advertising for skid-steer loaders that generated an 82% ROI and is still being utilized.Additional contributions include managing industry event and trade show attendance operations, including logistics for a two-day open house with 450 attendees (a company record), and playing a key role in new business unit launches and the acquisition of Martin Tractor by supporting post-acquisition integration operations and enhancing the strategic direction of the company. Last, but certainly not least, I hired the company’s first Caterpillar Inside Sales Representative that led to a $30k award due to improvements in sales and service.