- Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. - Provide support to regional team , Sales & Customer Service division. - Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. - Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. - Plan and organize customer visits training and other sales activities.- Communicate clearly and positively with internal and external customers. - Continuously identify measure, follow and improve customer service area processes. - Understand, create, and simplify processes. - Other duties as assigned.

- Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. - Provide support to regional team , Sales & Customer Service division. - Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. - Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. - Plan and organize customer visits training and other sales activities.- Communicate clearly and positively with internal and external customers. - Continuously identify measure, follow and improve customer service area processes. - Understand, create, and simplify processes. - Other duties as assigned.

- Assisting customers with questions, needs and purchases.- Maintains successful relationships with retail customers.- Completing each transaction in a quick and efficient manner.- Greeting each customer that comes into the store in a warm manner.-Identifying customer requirements.- Attending weekly sales meetings.

 Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales- Built customer loyalty by placing follow-up calls for customers who reported product issues.- Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Informed customers about sales and promotions in a friendly and engaging manner .