Managing operations, leading cross-functional teams, and collaborating with the executive team on strategic initiatives to drive business growth and innovation.

Providing consultancy on optimizing operations through effective business modeling, team structuring, and role allocations. Additionally assisting in developing strategic partnerships to drive the company towards its business objectives.

As Production Director at Creative Drop, I oversaw daily operations and collaborated with the CEO on strategic business expansions. I focused on streamlining processes, enhancing team collaboration, and driving growth initiatives to ensure project success and innovation.

Spearheaded the creation and implementation of comprehensive marketing strategies, collaborating closely with management to align with overarching goals. With a keen eye for detail, navigated operational hurdles to automate processes and uphold data security standards. Seamlessly integrated external CRMs and software solutions to streamline workflows, enhancing efficiency.

As a Project Coordinator in a dynamic creative agency, I have honed my skills in managing diverse projects from inception to completion. My role involved coordinating cross-functional teams, ensuring timely delivery of creative assets, and maintaining clear communication between clients and internal teams.

Venturing into the world of entrepreneurship alongside two dynamic women, I co-founded an event management company dedicated to empowering fellow businesswomen, especially those running home-based or small businesses. With a passion for creating impactful experiences, our events serve as platforms for showcasing talent and expanding revenue domains.

Conducted comprehensive quality assurance reviews on courses, ensuring content, functionality, and quality met high standards. Collaborated seamlessly with Multimedia, IT, and business development teams to fulfill client requirements, enhancing content as needed. Diligently tested software for technical errors, addressing issues alongside the IT team. Developed and scrutinized instructional design storyboards for content relevancy, documenting errors and proposing improvements. Innovated course interfaces for enhanced interactivity and user-friendliness. Coordinated with project and functional managers, maintaining communication between global offices. Mentored and trained new team members, curated training sessions using the Learning Management System. Led projects to meet deadlines with precision while managing instructional design and quality assurance documentation effectively.

Delivering personalized banking assistance and solutions via phone, ensuring seamless customer experiences.